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Internal Revenue Service Management and Program Assistant (Office Automation) in West Des Moines, Iowa

Summary WHAT IS THESMALL BUSINESS/SELF EMPLOYEDDIVISION: The Small Business/Self-Employed (SB/SE) Division provides examinations and taxpayer education services for about 7 million small businesses and upwards of 33 million self-employed and supplemental income taxpayers. See Other Information for Locations. Responsibilities WHAT DOES A MANAGEMENT AND PROGRAM CLERK/ASSISTANT DO? As a Management and Program Clerk/Assistant you will perform a wide range of duties in IRS Business Units. These duties include researching specific programs or issues, collecting relevant statistics and other data, and assisting in preparing reports with supporting tables, charts and illustrations. Management and Program Assistants use word processing, database and spreadsheet software to prepare and create memos, reports and records in final form. As a Management and Program Assistant, you will: Assist others in performing analytical and technical work. Identify potential, actual problems and probable causes and provide recommendations for resolution. Research special issues and gather pertinent statistics or information. Prepare memoranda, preliminary reports, spreadsheets and charts showing findings of recommendations. Perform administrative tasks (e.g., filing, timekeeping, organizing/coordinating meetings and conferences, ordering office supplies, etc.) Revise procedures, guidelines, and controls as a result of changes in higher level procedures. Use database or spreadsheet software to prepare a variety of documents. If you are selected at a lower grade level, you will have the opportunity to learn to perform all these duties, and will receive training to help you grow in this position.WHERE CAN I FIND OUT MORE ABOUT OTHER IRS CAREERS? If you want to find out more about IRS careers, visit us on the web at www.jobs.irs.gov Requirements Conditions of Employment Refer to Other Information Click "Print Preview" to review the entire announcement before applying. Must be a U.S. Citizen or National IRS Employees with Career or Career Conditional Appointments You must have: PROFICIENCY REQUIREMENT (OFFICE AUTOMATION): In addition to meeting experience or education requirements, applicants must be able to demonstrate the ability to type 40 words per minute. Applicants may be asked to participate in a typing/performance test, provide a certificate of proficiency from a school or other organization authorized to issue such certificates by the Office of Personnel Management local office, or by self-certifying their proficiency (which may be verified at a later step in the process). Performance test results and certificates of proficiency are acceptable for 3 years. Qualifications You must meet the following requirements by the closing date of this announcement. GS-05-LEVEL: You must have 1 year of specialized experience at a level of difficulty and responsibility equivalent to the GS-04 grade level in the Federal service. Specialized experience for this position includes: experience gathering and compiling available data and information for aspects of a program and reports findings to a higher level employee; monitoring and reviewing established administrative procedures and program operations and assisting in the preparation of memoranda, reports and charts; using word processing, spreadsheet and database software to prepare documents and to enter, revise, manipulate, sort, calculate, store and retrieve data. ORYou may substitute education for specialized experience as follows: a Bachelor’s degree or four (4) years of education above high school in any field of study from an accredited college or university. ORYou may qualify by a combination of experience and education. Options for qualifying based on a combination will be identified in the online questions. GS-06 LEVEL: You must have 1 year of specialized experience at a level of difficulty and responsibility equivalent to the GS-05 grade level in the Federal service. Specialized experience for this position includes: experience gathering and compiling available data and information for aspects of a program and reporting findings to higher level employees; monitoring and reviewing established operations and interrelationships with other functions regarding workflow, work redundancy, or systemic problems; verifying completeness and accuracy of controls to ensure compliance with established procedures; and using word processing, spreadsheet and database software to prepare documents and to enter, revise, manipulate, sort, calculate, store, and retrieve data. GS-07 LEVEL: You must have 1 year of specialized experience at a level of difficulty and responsibility equivalent to the GS-06 grade level in the Federal service. Specialized experience for this position includes: experience identifying problems and probable causes for solutions; researching and gathering pertinent statistics or information, reports findings to a higher level employees and may recommend corrective action for aspects of a program or function; experience revising procedures and controls; drafting memoranda, preliminary reports, and charts showing findings or recommendations; using word processing, database and spreadsheet software to prepare documents and to enter, revise, manipulate, sort, calculate, store and retrieve data.-The experience may have been gained in the public sector, private sector or Volunteer Service. One year of experience refers to full-timework; part-time work is considered on a prorated basis.-To ensure full credit for your work experience, please indicate dates of employment by month/year, and indicate number of hours worked per week, on your resume.In addition to the above requirements, you must meet the following, if applicable:You must have been at the next lower grade level of the grade you are applying to for 52 weeks (time-in-grade requirement). Education - Additional Information 1 (One) Position iswith Small Business/Self Employed, Collection Operations located at 4300 Westown Parkway, West Des Moines, IA POSITION DESCRIPTIONS:PD 93503 (GS-05); PD 93504 (GS-06); PD 93505 (GS-07)A PM/C SharePoint site is available for IRS Employees at: https://organization.ds.irsnet.gov/sites/HCOETS/PMC/SPDLibrary/SitePages/Home.aspxCONDITIONS OF EMPLOYMENT: We may select from this announcement or any other source to fill one or more vacancies. This is anon-bargaining unit position. Alternative work schedule, staggered work hours or telework may be available. Must meet IRS telework eligibility requirements. Tour of Duty: Monday- Friday 8:00am - 4:30pm

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