Job Information
Nordstrom Key Holder - The Plaza at Jordan Creek Rack in West Des Moines, Iowa
Job Description
The ideal Key Holder is motivated, detailed oriented, and committed to providing outstanding customer service every day. In this role, you’ll wear many hats from assisting managers with daily operations of the store, to maximize sales and maintain operational standards .
A day in the life…
Supporting a team of employees to ensure operational tasks and procedures are successful as well as opening and closing routines being completed, all while keeping the customer at the center of everything we do
Lead by example - set and exceed personal and company goals while emphasizing the importance of delivering amazing customer service every day
Support employees to deliver outstanding customer service by teaching and training
Share your love of fashion and tell customers all about upcoming events, our Nordstrom gift cards, Nordstrom Rewards program and mailing list
Assist in maintaining selling floors and stockrooms organized
Complete all inventory processes, making sure merchandise is properly checked in and accurately ticketed
Assist in maintaining clean and organized selling floors and stockrooms
You own this if you have…
A high level of ownership, accountability, and initiative
The ability to identify opportunities that benefit the customer and build solutions that meet the customers’ expectations, including resolving any issues
The ability to quickly adapt to new initiatives, concepts, and services within the store
Proven success in working in a fast-paced environment with the ability to multi-task
The ability to frequently lift and carry up to 25 pounds and occasionally up to 50 pounds
A basic understanding of technology tools and computer applications such as Microsoft Outlook, Excel, and more
We’ve got you covered…
Our employees are our most important asset and that’s reflected in our benefits. Nordstrom is proud to offer a variety of benefits to support employees and their families, including:
Medical/Vision, Dental, Retirement and Paid Time Away
Life Insurance and Disability
Merchandise Discount and EAP Resources
A few more important points...
The job posting highlights the most critical responsibilities and requirements of the job. It’s not all-inclusive. There may be additional duties, responsibilities and qualifications for this job.
Nordstrom will consider qualified applicants with criminal histories in a manner consistent with all legal requirements.
Applicants with disabilities who require assistance or accommodation should contact the nearest Nordstrom location, which can be identified at www.nordstrom.com .
© 2022 Nordstrom, Inc
Current Nordstrom employees: To apply, log into Workday, click the Careers button and then click Find Jobs.
About Us
We’re a fast-moving fashion company that started as a shoe store in 1901. This heritage of service is the foundation we’re building on as we provide convenience and true connection for our customers. We empower our people to be innovative, creative and focused on providing the best service to our customers. Through it all, we remain committed to leaving the world better than we found it.
Whether you’re a genius engineer, a phenomenal salesperson or a supply chain pro, we invite you to bring your unique talents and join our team. We reward great work, promote from within and celebrate diversity.
CUSTOMER OBSESSEDWe strive to know our customers better than anyone else. We listen, anticipate, build trust and move with speed to deliver on their needs.
OWNERS AT HEARTWe treat every interaction as an opportunity to make an impact and deliver excellence.
CURIOUS AND EVER CHANGINGWe approach problems with curiosity and create solutions. We unlock potential to be bold, think big and inspire innovation.
HERE TO WINWe’re committed to delivering results, both today and tomorrow. We win as a team by supporting and challenging one another to be better every day.
WE EXTEND OURSELVESWe treat each other with respect and kindness. We do the small things that make a big difference. We create a welcoming environment, helping people feel connected, valued and part of one community.
Come on! Join us!