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UnityPoint Health Human Resources Generalist in West Des Moines, Iowa

The Human Resources (HR) Generalist performs human resources related duties at a professional level and may carry out responsibilities in some or all of the following functional areas: human resource core processes, HR coordination and administration, HRIS system work, communication, training, employee relations, SharePoint site administration, and general HR responsibilities.

The HR Generalist formulates partnerships across assigned UPH business units/division and the Human Resource functions to gain knowledge and understanding, as well as to deliver value added service to the leadership and team members that reflect the business objectives of the organization.

Human Resources Expertise

  • Develops knowledge of general HR practices and technology and HR metrics

  • Understands, follows, and ensures compliance with relevant laws, regulations, and organizational policies and provides guidance accordingly

  • Conduct employee relations and grievance resolution meetings; Ensures appropriate document and follow-up is being completed

  • Partners with other COE service lines to understand and navigate Human Resource Information Systems and executes HRIS transactions with minimal errors

  • Provide support and training around the core HR processes, such as the annual performance management program, to enable leaders and staff to engage in a meaningful and productive experience

Relationship Management

  • Build trust and credibility with stakeholders

  • Provides outstanding customer service experience to leaders, team members, HRBPs, and other stakeholders

  • Develops a strong and positive reputation both internally and externally as a neutral and approachable HR representative

  • Refers difficult interactions to senior level HR professional


  • Strong written and verbal communication skills

  • Demonstrates support for HR policies and organizational

Cultural Effectiveness

  • Possesses knowledge and understanding of organization’s policy and philosophy toward diversity and inclusiveness

  • Assists with implementation of diversity/culture programs in local settings

  • Provide support in the areas of employee engagement, team building, and new staff assimilation; specifically support areas around the annual employee engagement survey


  • Bachelor’s degree in human resource management, business or a related field, or equivalent education, training, and experience.


  • Minimum of 2 years’ experience in a Human Resources role and department with strong focus on HR business processes, customer service and service delivery


  • A strong aptitude and desire to learn the Human Resource body of knowledge

Requisition ID: 2021-92918

Street: 1776 West Lakes Pkwy

Name: 9010 Administration

FTE (Numeric Only; Ex. 0.01): 1.0

FLSA Status: Exempt

Scheduled Hours/Shift: Days, Monday - Friday

External Company Name: UnityPoint Health

External Company URL: