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Randstad Call Center Rep in West Des Moines, Iowa

Call Center Rep

job details:

  • location:West Des Moines, IA

  • salary:$14 - $16.50 per hour

  • date posted:Tuesday, June 8, 2021

  • experience:Entry Level

  • job type:Temp to Perm

  • reference:AB_3665977

  • questions:theresa.boat@randstadusa.com515-318-6892

job description

Call Center Rep

Randstad is looking to add Call Center Reps to a rapidly growing team in the Des Moines area! If you have customer service experience and consider yourself a self starter, I'd love to connect to discuss this opportunity with you.

Work with Randstad, where you will receive a weekly paycheck, 401k, benefits, access to our industry leading discount program and other perks! Apply here and scheduled a virtual interview today! You may also send an updated resume to theresa.boat@randstadusa.com.

Responsibilities

  • Utilize an auto-dial or direct dial system to initiate customer contact

  • Evaluate customers' financial situations and negotiates for full payment or creates terms for repayment.

  • May negotiate workouts and repayment plans.

  • Handle customer inquiries/issues and directs to proper department as needed.

  • Exhibit excellent customer service and promote company brand.

3+ years experience in a direct customer contact/service is preferred!

The essential functions of this role include:

  • working weekends

Skills

  • Telephone Etiquette

  • sales or customer interaction (2 years of experience is required)

  • Multi-tasking

  • Basic Computer Skills

  • Customer Service

  • Call Center Support

  • Typing Skills

  • Basic Software Skills

Education

  • High School (required)

Qualifications

  • Years of experience: 1 year

  • Experience level:Entry Level

Shift: First

Working hours: 8 AM - 4 PM

Randstad is a world leader in matching great people with great companies. Our experienced agents will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temporary-to-permanent or permanent opportunities, no one works harder for you than Randstad.

EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.

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