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TELLIGEN Assessment Scheduler in WEST DES MOINES, Iowa

less thanbr>less thanbr>less thanb>Position:less than/b> Assessment Schedulerless thanbr>less thanbr>less thanb>Location:less than/b>less thanbr>West Des Moines, IAless thanbr>less thanbr>less thanbr>less thanbr>less thanbr>less thanb>Job Id:less than/b> 2811less thanbr>less thanbr>less thanb># of Openings:less than/b> 2less thanbr>less thanbr>less thanbr>less thandiv>less thanspan>less thanu>less thanb>Assessment Schedulerless than/b>less than/u>less than/span>less thanbr>less thanbr>Telligen is one of the most respected health management organizations in the country. We enjoy a friendly work environment where everyone is dedicated to mutual trust, respect, and excellence. Telligen employee-owners are committed to finding innovative solutions, which makes us the first choice for a broad range of clients. We make a difference, in the lives of people, in the world of healthcare.less thanbr>less thanbr>As a 100% employee-owned company, our employee-owners drive our business, our solutions, and share in our success. Telligen attracts a highly qualified and diverse workforce who displays deep dedication, unwavering integrity, and willingness to support the communities in which we serve. We approach our vision to be one of the most sought-after companies to transform the health of populations by following through on our values of Ownership, Community, Ingenuity and Integrity.less thanbr>less thandiv>less thandiv>less thanb>This position is responsible for conducting coordinated scheduling of appointments for field team members and providing technical and project administrative support for various contracts/customers.less than/b>less than/div>less than/div>less thanbr>less thanbr>less thanb>The Gig:less than/b>less than/div>less thanul>less thanli>You will perform scheduling of off-site face-to-face assessment appointments coordinating with multiple outside resources. Answers phones, monitors email inboxes, orders supplies, and copies and distributes correspondence. Collaborates with field assessors and coordinates appointments for team member calendars. Ensures all documentation is thorough, accurate, and complete in the scheduling application.less than/li>less thanli>You will communicate with internal/external customers in a professional manner. Coordinates project documentation and prepare correspondence from/for multiple sources. Provides a basic description of the assessment process to respondents so they understand the duration and purpose.less than/li>less thanli>You willmonitor the status of assigned productivity and confirmed and completed assessments. Reports variations or discrepancies to management.less than/li>less thanli>You willperform miscellaneous duties as assigned.less than/li>less than/ul>less thandiv>less thanb>What you need to make the cut:less than/b>less than/div>less thandiv>less thanul>less thanli>less thandiv>High school diploma or equivalent; 2 years experience working in a customer service or healthcare environment.less than/div>less than/li>less thanli>less thandiv>Demonstrated ability working with confidential information and in a deadline-driven environment.less than/div>less than/li>less thanli>less thandiv>Excellent verbal and written communication skills and intermediate PC skills.less than/div>less than/li>less thanli>less thandiv>Because of the nature and immediacy of the work, the ability to maintain regular and predictable attendance is essential.less than/div>less than/li>less thanli>less thandiv>Experience scheduling field-based staff (i.e. home health care) or coordinating appointments involving multiple parties, such as surgical scheduling is preferred.less than/div>less than/li>less than/ul>less than/div>less thandiv>less than/div>less thandiv>less thanb>Why Telligenless than/b>... for over 45 years Telligen has been dedicated to the delivery of innovative health management solutions that improve the quality and cost-effectiveness of healthcare for consumers and providers. Telligen serves