Hawkeye Community College Digital Media Technician in Waterloo, Iowa

Detail

Digital Media Technician

Vacancy Notice: 09/07/2018

Application Deadline: 10/5/2018 By 4:00pm CST

Position Type: Professional

REPORTS TO:

  • Chief Information Officer

JOB SUMMARY:

This position operation, maintenance and repair of Classroom audio/video equipment, IP Video equipment, Digital Signage equipment, Videoconferencing equipment, and Streaming Media equipment. Technical performance of Video Recording systems, IP Video systems, Broadcast, Streaming Media and their preventive maintenance and repair.

ESSENTIAL JOB FUNCTIONS:

Important responsibilities and duties may include, but are not limited to, the following:

  • Operation, maintenance and repair of Classroom audio/video equipment, IP Video equipment, Digital Signage equipment, Videoconferencing equipment, and Streaming Media equipment

  • Technical performance of Video Recording systems, IP Video systems, Broadcast, and Streaming Media

  • Provide technical support for digital streaming production and events and lecture capture initiatives. Troubleshoot and resolve streaming video problems.

  • Work with vendors on complex issues and hardware/software support and replacement.

  • Provide backup technical support for college desktop support team.

  • Respond to a variety of inquiries of department staff, for the purpose of resolving problems, providing information, backup, and support.

  • Supports the work of and promotes the vision, mission, and values of the CIS Department by upholding our standards for quality service, contributing to our team’s goals, and engaging in continual improvement efforts.

  • Performs other duties as assigned.

QUALIFICATIONS:

  • Associate’s Degree in a Computer or Electronics related field plus two years directly related work experience, or four years of a combination of related education, training, and work experience.

  • Working knowledge and experience with Classroom audio/video equipment Telecommunications, IP Video systems, Digital Signage systems, Videoconferencing systems, microcomputer operations, and Streaming Media systems.

  • Experience with digital audio and video codecs, protocols, and transport in routed networks.

  • Adept at learning new technologies and software applications.

  • Ability to work effectively independently and with a team.

  • Excellent communication and customer service skills.

PREFERENCES:

  • Three or more years work experience with digital audio/video engineering.

  • Work experience in an educational setting.

  • Experience with audio/video control and automation systems (Crestron, Extron) in conference room or classroom environments.

  • Detailed knowledge of the design, installation, and maintenance of closed-circuit distribution systems and digital signage.

EMPLOYMENT STATUS:

Full time position with comprehensive benefits program including health, dental, vision, life, and LTD insurance, a Section 125 plan for medical and dependent care expenses; holiday, personal, sick, and vacation leave; and a choice of retirement programs—IPER (defined benefit) or TIAA (defined contribution). Salary will be commensurate with the applicant’s education and experience.

Application Procedure

Background checks and driving records are considered in all hiring decisions.

Veterans and persons with disabilities are encouraged to apply.

If you are in need of any special accommodation in completing the application process, please email Human Resource Services.

Application materials are required and must be received in the Human Resource Services office by the application deadline in order to be considered for the position.

Apply Online

Human Resource Services

Hawkeye Center 101

319-296-4492

Jobs Line: 319-296-2329 ext.5000​

Email us

If you are in need of any special accommodation in completing the application process, please notify a member of Human Resource Services.

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