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Robert Half International Collections Specialist in WATERLOO, Iowa


You might be interested in our Collections Specialist position if you have a strong sense of ownership and attention to detail. Are you looking to build your career as a finance detail oriented as part of a growing team? Contact Accountemps today! Based in the Waterloo, Iowa region, this short-term temporary-to-full-time role is a great opportunity for a Collections Specialist.

What you get to do every single day

  • Administer all billing and reporting activities in response to deadlines

  • Attend to inbound and outbound collections calls and correspondence

  • Oversee and update customer files to ensure data consistency

  • Guarantee payments are processed

  • Act as a company representative in upholding quality customer service and a positive company image by resolving customer account inquiries

  • Document all customer payments to the right reports

  • Ensure bankruptcy filings are processed in the correct manner when received

  • Comply with all Federal Fair Credit Reporting Act rules and regulations

  • Identify delinquent customer accounts through various means, e.g. skip-tracing, written correspondence, phone contact, and making arrangements for payment


  • Excellent written, verbal and social communication skills

  • Customer service experience

  • Microsoft Excel experience desired

  • AA or BS/BA in Accounting preferred

  • Effectively analyze customer accounts make decisions based on said analyses

  • 1+ years of prior high volume collections experience

  • Prior experience using accounting software

Accountemps, a Robert Half Company, matches skilled accounting and finance professionals with remote or on-site jobs on a temporary and temporary-to-hire basis. Our experienced staffing professionals can promote you to employers and advocate on your behalf. We provide access to top jobs, competitive compensation and benefits, and free online training. For more opportunities, get the Robert Half app and receive instant notifications when our AI matches your skills and experience with jobs.

When you work with us, you’re working with the best. Robert Half has been recognized as one of FORTUNE’s “Most Admired Companies” every year since 1998 and was named to Forbes’ inaugural list of America’s Best Temporary Staffing Firms.

Questions? Call your local office at 1.888.490.3195. All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to temporary professionals. Visit for more information.

© 2020 Accountemps. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking “Apply Now,” you’re agreeing to Robert Half’s Terms of Use (

Salary: $14.25 - $16.50 / Hourly

Location: WATERLOO, IA

Date Posted: March 3, 2021

Employment Type: Temp to Hire

Job Reference: 01520-0011715692

Staffing Area: Temporary Accounting u0026 Finance