Brokers International Operations Coordinator in Urbandale, Iowa

Brokers International [“BI”] is one of the nation’s largest and longest standing insurance marketing organizations, providing annuity, life insurance, and wealth management solutions to independent insurance professionals and financial advisors across the nation. Headquartered in Urbandale, IA, Brokers International is the strategic partner and growth accelerator for financial professionals. Our dedicated team members help financial professionals build stronger businesses by better serving their customers through tailored product, marketing, compliance, and operational support.

Under the leadership of CEO Mark Williams, BI is making significant investments in talent, operations, sales and marketing capabilities, and digital platforms in order to step-change its ability to drive accelerated growth as a strategic partner.

Our thriving, positive workplace culture helps drive our workforce and encourages overall employee wellbeing. We strive for an environment of inclusion, while celebrating the individual creative differences embodied by all of our associates. You will be surrounded by individuals that are passionate about our company, our brand, the level of support we provide our partners, and working as one integrated team. Our core values are Teamwork, Work Ethic, Integrity, and Customer Service. If you are up for the challenge, come join us and be part of taking BI on a new journey of accelerated growth and success.

The Role

Brokers Financial, an affiliated company of Brokers International, is an independent, full-service FINRA member broker dealer and SEC-Registered Investment Adviser (RIA). We are seeking an individual to fill our Operations Coordinator position. In this position, you will assist our Registered Representatives and/or customers to resolve incomplete or “bad order” applications.

Essential Job Functions

  • Process new business application accurately and within proper designated time frames.

  • Review paperwork received to ensure it is competed correctly with all required documents.

  • Contact Representatives and/or customers to resolve incomplete or “bad order” applications and/or requests and to find solutions to any problems or issues.

  • Consult with appropriate leaders/management as needed to deal with difficult or exception situations and problems.

Knowledge, Skills and Abilities

  • Ability to demonstrate our Core Values

  • Excellent oral and written skills

  • Self-starter

  • Ability to communicate effectively with all levels of management

  • Maintains high standards of confidentiality of all information

  • Ability to work independently and in a team environment

Education and/or Experience

  • High school diploma or general education degree (GED);

  • At least 1 year working directly with a broker-dealer, RIA or insurance processing experience preferred, but not required.

  • Knowledge of spreadsheet software, word processing software LaserFiche®, Netx360®, and Veo® systems a plus.

  • FINRA Series 6 or 7 preferred, but not required.

Benefits & Perks

Brokers International offers a comprehensive benefits package including competitive pay, PTO, paid holidays, medical/ dental/vision coverage, family medical flexible spending account, dependent care flexible spending account, retirement plan options, employer paid short term disability, long-term disability, and life insurance. We also reward our associates’ hard work with profitability bonuses and tuition reimbursement. We strive to provide a workplace that promotes health and well-being with a work/life balance. We have adjustable sit/stand desks, a gym reimbursement program and free, fresh fruit is available daily. We wear jeans every day and close every Friday at 3 p.m..

We do not sponsor employment visas.

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