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Sioux Land Community Health MEDICAL CUSTOMER SERVICE REPRESENTATIVE in Sioux City, Iowa


Siouxland Community Health Center has an opening for:


1-Full-time (Approximately 40 hours per week, Monday-Friday) This position will work at the Main location and also at our Behavioral Health location.

Successful candidate must have solid experience & advanced knowledge of:

  • Strong communication skills

  • Previous successful work experience providing exceptional customer service

  • Experience in a medical clinic setting strongly preferred

  • Strong and proficient data entry skills

  • Health insurance knowledge or background a definite plus

  • Bi-lingual Spanish strongly preferred

  • Ability to multi-task and work quickly and efficiently in a stressful environment

Successful candidate must be able to perform primary functions of position:

  • Enthusiastically and consistently exhibit exceptional internal and external customer service skills

  • Utilizing first-hand knowledge of assigned tasks and responsibilities, demonstrate initiative in offering proactive suggestions for improvements in departmental workflow and processes

  • Perform other duties and projects as assigned, exhibiting willingness to adapt schedule when requested to get the job done, including unconventional hours or days if needed.

  • Meet or exceed collection standards of obtaining patient co-payment

  • Complete new patient paperwork in addition to obtaining check-in documentation and information for all new patients and update GE Centricity

Background check & drug screen required. SCHC is an Equal Opportunity Employer. SCHC participates in E-Verify.




  • Team Player: Works well as a member of a group

  • Detail Oriented: Capable of carrying out a given task with all details necessary to get the task done well

  • Dedicated: Devoted to a task or purpose with loyalty or integrity



  • Ability to Make an Impact: Inspired to perform well by the ability to contribute to the success of a project or the organization



  • High School or better