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CommonSpirit Health Lab Assistant - Pleasant Hill Family Practice & Urgent Care in PLEASANT HILL, Iowa


MercyOne Central Iowa operates four not-for-profit, Catholic medical centers in Des Moines, West Des Moines, Newton and Centerville and two specialty hospitals – MercyOne Children’s Hospital in Des Moines and MercyOne Rehabilitation Hospital in Clive (965 beds total) – along with more than 20 additional facilities that house more than 50 primary care, pediatric, internal medicine and specialty clinics. Founded by the Sisters of Mercy in 1893, MercyOne Central Iowa has the longest continually operating hospital in Des Moines and is also one of the largest employers in the state, with more than 7,000 employees and a medical staff of more than 1,000 physicians and allied health associates. MercyOne Central Iowa is a member of MercyOne, which was founded in 1998 through a collaboration between CommonSpirit Health and Trinity Health – two of the country’s foremost, not-for-profit Catholic health organizations. MercyOne has more than 20,000 colleagues in Iowa and surrounding states.



Performs lab-testing services to patients of a variety of ages in a defined outpatient clinic setting.


  • Follows established procedures and policies including infection control and blood borne pathogens.

  • Performs specimen processing including proper identification, special handling and required documentation.

  • Uses computers to order tests, enter comments, and print results for laboratory staff.

  • Handles incoming and outgoing telephone calls utilizing good customer service skills and knowledge of the laboratory.

  • Proficiently uses office equipment to provide clerical support and maintain files.

  • Follows clinic procedure/protocol for the organization and management of the electronic medical record (i.e. test results, retrieval, filing, creation, repair, charging of electronic medical record).

  • Fully understands and is committed to providing quality service to all clients both internal and external.

  • Responsible for maintaining strict confidentiality of patient information.

  • Performs laboratory testing (including phlebotomy and a variety of routine and/or automated tests), and maintains records of tests performed and results received.

  • Reports results and pertinent information to patient and health care team members.

  • Documents lab results in electronic medical record accurately.

  • Follows safe work practices.

  • Maintains professional appearance of lab and drawing areas

  • Demonstrates current level of knowledge of various payor regulations by functioning within those guidelines.

  • Performs quality control and proficiency testing as directed by lab technician

  • Performs basic troubleshooting of instruments and procedures.

  • Complies with regulatory agencies (i.e. CLIA, COLA, OSHA in opera­tion of lab).

  • Responsible for reporting technical problems and ensure that remedial actions are taken whenever tests deviate from established performance specifications



  • High school diploma or GED required.

  • Medical terminology and experience preferred.

  • Minimum of one year of college level healthcare education (medical assisting, nursing, medical school, laboratory technician) or experience

  • Proof of completion of Mandatory Reporter abuse training specific to population served within three (3) months of hire.

  • Basic Life Support (BLS) for the Healthcare Provider certified or obtainedby the end of the orientation period (approximately six (6) weeks).

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Equal Opportunity

CommonSpirit Health™ is an Equal Opportunity employer committed to a diverse and inclusive workforce. All qualified applicants will be considered for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, marital status, parental status, ancestry, veteran status, genetic information, or any other characteristic protected by law.

External hires must pass a post offer, pre-employment background check/drug screen. Qualified applicants with an arrest and/or conviction will be considered for employment in a manner consistent with federal and state laws, as well as applicable local ordinances, ban the box laws, including but not limited to the San Francisco and Los Angeles Fair Chance Ordinances .

If you need a reasonable accommodation for any part of the employment process, please contact us by telephone at (415) 438-5575 and let us know the nature of your request . We will only respond to messages left that involve a request for a reasonable accommodation in the application process. We will accommodate the needs of any qualified candidate who requests a reasonable accommodation under the Americans with Disabilities Act (ADA).

CommonSpirit Health participates in E-verify.

Requisition ID 2020-110551

Employment Type Part Time

Department Adult Clinic

Hours Per Pay Period 40

Facility MercyOne

Shift Varied

Standard Hours Varied

Work Schedule Varies