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ABM INDUSTRIES INC Supervisor in OTTUMWA, Iowa

less thandiv>Supervisorless than/div>less thanp>less thanstrong>Position Summaryless than/strong>less than/p>less thanp>less thanspan>less thanspan>less thanspan>Responsible for assisting the Director of Environmental Services in giving direction, motivation and guidance to the Environmental Services Department to accomplish established standards to meet or exceed customer satisfaction. Position represents ABM Healthcare Support Services in its highest degree.less than/span>less than/span>less than/span>less than/p>less thanp>less thanstrong>Essential Dutiesless than/strong>less than/p>less thanul>less thanli>Lless thanspan>less thanspan>less thanspan>eads the department in the absence of the Director of Environmental Services, Assistant Director of EVS, or Manager of EVS.less than/span>less than/span>less than/span>less than/li>less thanli>less thanspan>less thanspan>less thanspan>less thanspan>less thanspan>less thanspan>Promotes a customer service mindset at all times with both internal and external customers.less than/span>less than/span>less than/span>less than/span>less than/span>less than/span>less than/li>less thanli>less thanspan>less thanspan>less thanspan>less thanspan>less thanspan>less thanspan>Responds to all requests from customers with a can do attitude. Follows up on requests with a sense of urgency.less than/span>less than/span>less than/span>less than/span>less than/span>less than/span>less than/li>less thanli>less thanspan>less thanspan>less thanspan>less thanspan>less thanspan>less thanspan>Views everything with a process improvement mindset.less than/span>less than/span>less than/span>less than/span>less than/span>less than/span>less than/li>less thanli>less thanspan>less thanspan>less thanspan>less thanspan>less thanspan>less thanspan>Implements established department procedures and programs that meet goals and ensures a clean and safe environment.less than/span>less than/span>less than/span>less than/span>less than/span>less than/span>less than/li>less thanli>less thanspan>less thanspan>less thanspan>less thanspan>less thanspan>less thanspan>Conducts quality improvement inspections within assigned areas of responsibility to ensure quality and satisfaction levels are meeting and/or exceeding expectations.less than/span>less than/span>less than/span>less than/span>less than/span>less than/span>less than/li>less thanli>less thanspan>less thanspan>less thanspan>less thanspan>less thanspan>less thanspan>Develops/coaches department associates to ensure fullest potential is reached.less than/span>less than/span>less than/span>less than/span>less than/span>less than/span>less than/li>less thanli>less thanspan>less thanspan>less thanspan>less thanspan>less thanspan>less thanspan>Ensures work assignments, daily and weekly work schedules meet department and facility needs.less than/span>less than/span>less than/span>less than/span>less than/span>less than/span>less than/li>less thanli>less thanspan>less thanspan>less thanspan>less thanspan>less thanspan>less thanspan>Ensures department Training Programs and recertification programs are being conducted within appropriate timeframes.less than/span>less than/span>less than/span>less than/span>less than/span>less than/span>less than/li>less thanli>less thanspan>less thanspan>less thanspan>less thanspan>less thanspan>less thanspan>Orders and uses all supplies/equipment within the areas of assigned responsibility.less than/span>less than/span>less than/span>less than/span>less than/span>less than/span>less than/li>less thanli>less thanspan>less thanspan>less thanspan>less thanspan>less thanspan>less thanspan>Ensures that all ABM Healthcare Support Services Systems are in place in accordance with the Director of EVS.less than/span>less than/span>less than/span>less than/span>less than/span>less than/span>less than/li>less thanli>less thanspan>less thanspan>less thanspan>less thanspan>less thanspan>less thanspan>Leads and promotes departmental TQM/Customer Service Initia

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