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Musco Lighting Global Sales Operations Specialist in Oskaloosa, Iowa

Description

Principal Duties and Responsibilities:

  • Manage the complete project workflow process including planning, pre-sale, post-sale, manufacturing, shipping, installation, and commissioning, including preparation of specifications, pricing, quotes, budget estimates, conducting project reviews, as well as obtaining purchase orders, coordinating arrival of product in port, and synchronizing delivery on site so that projects are completed on time and on budget

  • Analyze, monitor, and maintain quality of information in systems on all assigned projects to ensure communication of project details and accurate sales and shipment projections to the team

  • Serve as the primary contact for Field Sales in the areas of company processes and policies

  • Identify issues or problems that affect the ability to accomplish goals and take action to resolve in a timely manner

  • Develop and maintain strong communication within the territory and relationships with key contractors, specifiers, engineers, and vendors, as well as the internal sales team and customers

  • Assist in developing and implementing policies and procedures to deal effectively with customer and project requirements

  • Discuss customer responses with other managers with a view of improving the sales process

  • Help facilitate billing and credit procedures as needed

  • Other duties as assigned

Education & Experience Requirements:

  • Bachelor’s degree in Business, Communications, Marketing, International Studies, or a technical field preferred

  • Two years previous experience in a technical customer support role is preferred

  • Foreign language skills a plus

Job Specifications:

  • Excellent verbal, written, and telephone communication skills

  • Self-directed within a team environment with the ability to manage multiple tasks at one time

  • Detailed, organized, and results-driven with the ability to solve problems

  • Knowledgeable and able to discuss with customers the attributes of Musco product

  • Understanding of Musco and company business practices

  • Knowledge of the sales and public bidding processes

  • Occasional overtime and weekend hours may be needed

  • Potential travel 1-3 times per year

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c)

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