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Mercy Medical Center Clinton Medical Assistant-CMA/ Nursing Assistant Cardiology Clinic in MercyOne Siouxland Medical Center - Sioux City, Iowa

Employment Type:

Full time


Day Shift


Under direct supervision of the physician, assists in patient care as delegated by the physician. Performs clerical duties, phlebotomy, simple laboratory functions, and assists in direct patient care.

Adheres to the principles of Service Excellence Guiding Behaviors and the philosophy and mission of Mercy in all aspects of job performance.


  • Demonstrates the knowledge and skills necessary to provide service/care appropriate to the age of the patients served, in accordance with Mercy standards.

  • Obtains vital signs, blood pressures, heights, and weights and records information appropriately, accurately and in a timely manner.

  • Demonstrates competency in performing phlebotomy, use of appropriate tubes for blood specimen collection, labeling, accurate identification, etc.

  • Assists with patient treatments as delegated, i.e., specimen collection, simple dressing changes.

  • Processes simple laboratory specimens. Maintains CLIA/COLA evaluation and documentation of competency.

  • Performs screen and follow up of patient test results.

  • Assists with patient exam as directed by the physician.

  • Obtains EKG tracing as directed and ordered by physician.

  • Identifies and communicates significant changes in patient’s status (potential or actual adverse patient occurrences) to the physician.

  • Communicates and collaborates effectively with multi-disciplinary team members as well as patients, families and significant others.

  • Transports patient to and from other departments as delegated.

  • Initiates appropriate measures to ensure safety/well-being of patient, family, visitors and staff.

  • Maintains cleanliness and organization of patient environment, utilizing the established room cleaning procedures and appropriate supplies.

  • Is knowledgeable of and completes clinic specific responsibilities/assignments.

  • Performs clerical duties as assigned, i.e., scheduling of appointments, verification of patient demographics, assisting with the maintenance of medical records.

  • Uses effective communication principles to coordinate care with other health care providers.

  • Actively participates in clinic meetings, committees, conferences, and in-services.

  • Recognizes and communicates issues/occurrences utilizing established lines of authority, and assists in identifying ways to resolve variances or unacceptable outcomes.

  • Knows, understands, incorporates, and demonstrates the Mercy and Trinity Health Mission, Vision, and Values in behaviors, practices, and decisions.

  • Maintains a working knowledge of applicable Federal, State, and local laws and regulations, Mercy and Trinity Health’s Organizational Integrity Program, Standards of Conduct, as well as other policies and procedures in order to ensure adherence in a manner that reflects honest, ethical, and professional behavior.

  • Maintains confidentiality of information pertaining to clients, physicians, employees, and Mercy business.

  • Demonstrates general working knowledge of computers and department specific software (i.e. Healthstream, internet, etc.)

  • Performs other duties and responsibilities as assigned.


  • Must have successfully completed/graduated from a CAAHEP or ABHES accredited Medical Assisting training program

  • Requires a current certification/registration (CMA/RMA) by an NCCA certified agency no later than January 1, 2014.

  • Maintains certification in Basic Cardiac Life Support.

  • Able to perform a variety of duties characterized by frequent change.

  • Must have a general working knowledge of computers and department specific software (i.e. Healthstream, internet, etc.)

  • May be requested to travel within the Siouxland region. When assigned to travel, a valid drivers license and proof of insurance will be submitted to manager prior to travel.

  • Must be comfortable operating in a collaborative, shared leadership environment.

  • Must possess a personal presence that is characterized by a sense of honesty, integrity, and caring with the ability to inspire and motivate others to promote the philosophy, mission, vision, goals, and values of Mercy and Trinity Health.

Trinity Health's Commitment to Diversity and Inclusion

Trinity Health employs about 133,000 colleagues at dozens of hospitals and hundreds of health centers in 22 states. Because we serve diverse populations, our colleagues are trained to recognize the cultural beliefs, values, traditions, language preferences, and health practices of the communities that we serve and to apply that knowledge to produce positive health outcomes. We also recognize that each of us has a different way of thinking and perceiving our world and that these differences often lead to innovative solutions.

Trinity Health's dedication to diversity includes a unified workforce (through training and education, recruitment, retention and development), commitment and accountability, communication, community partnerships, and supplier diversity.

Trinity Health is one of the largest multi-institutional Catholic health care delivery systems in the nation, serving diverse communities that include more than 30 million people across 22 states. Trinity Health includes 94 hospitals, as well as 109 continuing care locations that include PACE programs, senior living facilities, and home care and hospice services. Its continuing care programs provide nearly 2.5 million visits annually.

Based in Livonia, Mich., and with annual operating revenues of $17.6 billion and assets of $24.7 billion, the organization returns $1.1 billion to its communities annually in the form of charity care and other community benefit programs. Trinity Health employs about 133,000 colleagues, including 7,800 employed physicians and clinicians.

Committed to those who are poor and underserved in its communities, Trinity Health is known for its focus on the country's aging population. As a single, unified ministry, the organization is the innovator of Senior Emergency Departments, the largest not-for-profit provider of home health care services — ranked by number of visits — in the nation, as well as the nation’s leading provider of PACE (Program of All Inclusive Care for the Elderly) based on the number of available programs. For more information, visit at . You can also follow @TrinityHealthMI on Twitter.