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Mt. Ascutney Hospital Receptionist (Therapy Services) in Manchester, Iowa


This position provides clerical responsibilities for the Therapy Services Department.


  • Associates Degree in Business or related field preferred

  • Medical background preferred (LPN, MA, CNA), not required

  • Comfortable in use of telephone answering or referring inquiries – proper telephone etiquette essential

  • Medical billing, coding, precertification experience preferred

  • Able to communicate appropriately, both orally and written to team members

  • Computer skills required

  • Ability to demonstrate flexibility in work environment, performing a variety of frequently changing tasks while being organized

  • Confidentiality of medical, personal and financial information gained in position must be maintained according to hospital and departmental policy


Reports to the Therapy Services Manager


  • Accurately assesses patients’ health insurance, need for prior authorizations, and allowed visits per year

  • Greets patients and visitors

  • Schedules patient appointments

  • Prepares physical therapy schedule for Therapist’s approval

  • Maintains records and documentation in a timely manner

  • Prepares statistical reports and quality monitor sheets

  • Performs secretarial and clinical tasks

  • Performs charging functions and enters information into computer system

  • Obtains insurance authorizations

  • Coordinate home care scheduling

  • DME inventory tracking

  • Assists in form development

  • Assists manager in coordination of day to day functions for therapists and manager

    Excellent Benefit Package (Click here for details) (