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SHAZAM Software Engineer - Break Fix in Johnston, Iowa

Software Engineer - Break Fix

Location:Johnston, IA

Job Code:583

of openings:1


SHAZAM is seeking an individual for our front -line team, responsible for troubleshooting a large variety of production level issues identified internally or reported by our SHAZAM members. The Break Fix Software Engineer will work to resolve issues within the parameters of established SLA’s and ensure that SHAZAM members and participants experience superior customer service.

Do you have a passion for troubleshooting and finding innovative solutions to production level issues? Are you a self-starter with a passion for continued learning? When was the last time you were able to truly make a difference for customers and were encouraged to find ways to improve the status quo? If you are a team player, have a strong customer- oriented focus and a track record in technical troubleshooting, this is a position for you! At SHAZAM, you will work with dedicated and friendly IT professionals in a small company team environment! You will love it here as a Software Engineer on the Break Fix team!


  • Strong team player and customer- oriented focus

  • Self-starter and being able to work with minimal supervision.

  • Ability to work in a collaborative team environment.

  • Passion for troubleshooting and helping customers.

  • Excellent communication skills, both oral and written

  • Strong decision-making skills

  • Ability to quickly learn new languages and technologies in a variety of development areas.

  • Experience building and maintaining enterprise applications using C++, Java, Python and SQL

  • Familiar with Delivery Framework, and SDLC best practices.

  • Related banking industry experience in platforms, banking applications, or online financial solutions

Nice to Haves:

  • Relational databases experience

  • Web Services knowledge

  • Exposure developing in distribute, service oriented, microservices-style and cloud-based application architectures and environments.

  • Test-driven development knowledge

  • Version control software (Git, SVN, etc.) familiarity

  • Continuous integration/delivery and automation frameworks (Jenkins & Ansible) knowledge

  • Atlassian tools (Jira, Crucible) use

  • Java/J2EE stack

The Strength of SHAZAM

SHAZAM’s an independent company in the thriving financial services industry. We offer a dynamic, fast-paced work environment where you'll be challenged and rewarded for your achievements. Our employees’ professional growth and development is top priority, and you’ll be surrounded by talented individuals and postured to make a real difference in the company.

As a team member at SHAZAM, you’ll be an essential part of our mission as we work together strengthening community financial institutions. We’re a trusted partner to our valued customers providing answers, choice and innovation with an impeccable level of customer service — a level unmatched in the industry.

And here’s the best part. We’re a national company that offers a small-company feel, a cultural balance that’s hard to come by but very real at SHAZAM. As an employee here, you’ll get to know everyone from the front line to the CEO, and be a part of a highly collaborative work environment.


Join SHAZAM and be a part of a motivated and vibrant group of people. We offer highly competitive salary packages and attractive benefits:

  • Comprehensive benefits package including medical, dental, and vision, plus flexible spending accounts

  • Retirement plan, plus financial planning assistance

  • Vacation, sick leave, volunteer time off, and paid holidays

  • Educational assistance

  • Casual dress

  • Wellness programs, on-site fitness center and fitness reimbursement

  • Life insurance and disability plans

  • Employee rewards and recognition programs, including an employee bonus program

  • Flexible hours

  • Two state-of-the-art facilities with secure building access and free on-site parking. (Johnston office is located in a greenbelt area).



Visa Sponsorship:

This position is not eligible for sponsorship for work authorization by ITS, Inc. Therefore, if you will require sponsorship for work authorization now or in the future, we cannot consider your application at this time.

If you’re interested in this position, click theApply for this Positionbutton below to apply online.