CandW FACILITY SERVICES INC. Support Services Supervisor in EDDYVILLE, Iowa
JOB TITLESupport Services SupervisorJOB DESCRIPTION SUMMARYThis position will coordinate, and supervise the work actions for all support services positions. Responsible for productivity, quality, and cost control. Sets expectations for employees and monitors completed work to ensure conformance to customer and company expectations. Communicate with employees on a daily basis to keep open communication between CandW Services employees and supervision. Must be able to work in a team oriented, safety conscious environment. Must ensure employees follow company and customer rules and guidelines. Communicate with customer to effectively accomplish assigned tasks and maintain adherence to the published work schedule. Must have a working knowledge of the following topics: sanitation applications, scaffold building, planning, behavior based safety, scheduling, maintenance and reliability programs, and profit/loss statements.JOB DESCRIPTION Evaluate work of those under and make recommendations on ways to improve. Evaluate processes and visit with employees on ways to improve processes. Visit with customers regarding issues in the areas under this Supervisor and how issues can be resolved. Completing inspections and Master Cleaning Schedules electronically. Prioritize/Schedule/Plan sanitation work. Communicate schedules to the teams. Meet with customer on regularly scheduled intervals, and as needed for emergencies, to assess customer needs, define team/employee performance levels and ensure customer satisfaction for assigned areas. Ensure safety of employees and company/customer property, to the greatest degree possible in the field. Assist with interviews for potential employees; make hiring recommendations to HR department. Conduct employee performance reviews. Assist employees with setting immediate work goals and career path goals. Disciplinary actions as needed. Maintain documentation for any employee issues that arise. Keep HR apprised of any potential issues in this area. Review and approve time-off requests. Appropriately schedule employee time off to ensure proper manpower levels. Inform employees of any denials of time off, and explain reasoning to them. Ensure tour readiness, including schedules, customer needs, manpower and etc. Address all team issues and take appropriate action. Be a continual resource to the teams. Maintain direct on-going communication with other company supervisors to ensure smooth work flow processes. NON-ESSENTIAL JOB FUNCTIONS: Assist in the development of long range planning in assist of the company s goals and objectives Accept feedback from others, set goals to improve performance based upon this feedback. Inspires and motivates others to perform well. Exhibit objectivity and openness to others views. Take care of time off requests Continually look for work improvement processes, i.e. finding better, more efficient ways to achieve work goal and budgeting. Hands-on assistance when short on manpower Continually look for cost savings for customer and company. Promote company functions and activities. Promote teamwork and unity within the company. Maintain confidentiality for CandW Services and customer of all work related issues and plans. Assist with maintaining company property, and securing same, i.e. tools, vehicles, break rooms and etc. Other duties and responsibilities as assigned by company and customer. CandW Services is an Equal Opportunity / Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, sexual orientation, gender identity, protected veteran status or any other characteristic protected by law.Employer's Job# R104552Please visit job URL for more information about this opening and to view EOE statement.