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UnityPoint Health Certified Medical Assistant-Urgent Care West Campus in Dubuque, Iowa

Work hours will be (3) 12 hour shifts, 8:00 am - 8:00 pm, plus (1) 4 hour shift each week, for 80 hours per pay period, and as needed. You will be required to flex to other shifts as needed. There is a holiday and a every other weekend rotation.

Our Urgent Care clinics, following the concierge model, are a combination of comfort and care. We offer free beverages in our waiting rooms while our patients wait to be seen by one of our clinical team members. We are able to treat a variety of illnesses and minor injuries. In addition, our staff are also trained in urine drug screens, worker's compensation visits, and other occupational health needs. Our Urgent Care clinics are open 365 days/year - including all major holidays - from 8:00 am-8:00 pm and we accept any type of walk-in patient.

The Clinical Concierge CMA is responsible for assisting the provider with front office and back office duties in the outpatient management of patients and completing or assisting with front office duties on a rotating basis. This position is a vital part of the office team that cares for patients in the clinic setting working under the direction of a physician. This position works closely with the physicians, other clinical staff, and front office staff. Work situations are a variety of clinical functions within a clinic setting requiring knowledge and integration of available standards, resources, and data; discretion; good judgment; diplomacy; decision making; and a customer service attitude. Acting as the patient advocate the Clinical Concierge has continuous contact with physicians, patients, patient families/ significant others, community agencies, and patient care staff and management.

Qualifications:

  • Graduate of an accredited program for Medical Assistants or Graduate of an accredited program for Licensed Practical Nurses.

  • Current CMA certification through one of the of the following credentialing body; AAMA, AMT, NCCT or NMA.

  • Current license to practice nursing in the State of Iowa/Illinois for Licensed Practical Nurse.

  • Previous clinical experience in a medical office preferred.

  • BLS and Mandatory Reporter certification.

  • Computer data entry experience.

  • Strong interpersonal skills.

  • Ability to work as a team member.

Requisition ID: 2021-97067

Street: 350 N Grandview Ave

Name: 2020 UnityPoint Health Finley Hospital

Name: Urgent Care West

FTE (Numeric Only; Ex. 0.01): 1.0

FLSA Status: Non-Exempt

Scheduled Hours/Shift: (3) 12 hour shifts, 8:00 am - 8:00 pm, plus (1) 4 hour shift each week, for 80 hours per pay period. There is a holiday and a every other weekend rotation.

External Company URL: http://www.unitypoint.org

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