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UnityPoint Health Administration and Medical Staff Office Assistant - Administration in Dubuque, Iowa

Work hours will be Monday - Friday, 8:00 am - 4:30 pm, for 80 hours per pay period, and as needed. You will be required to flex to other shifts as needed.

The Administrative Assistant is responsible for providing administrative and direct support to assigned executive leaders to enhance efficiency of business objectives and within the Medical Staff office function to support the needs of credentialing activities.

Administrative Support

  • Performs a wide variety of operational support activities.

  • Arranges and schedules a variety of meetings; notifying participants, confirming dates and times, reserving meeting rooms, and preparing materials and equipment needed during meetings.

  • Maintains accurate and detailed calendar of events, due dates, and schedules related to assigned work unit or program and its services to ensure proper task and activities occur as scheduled.

  • Prepares a variety of materials such as spreadsheets, reports, communications, forms, memos, projects, processes, letters, and presentations.

  • Performs various clerical duties such as filing, copying, ordering supplies, mailings, and other tasks as needed, to include assisting with payroll timekeeping data entry in Kronos.

  • Effectively uses software applications while completing assigned duties.

  • Attends and participates in some meetings; may take, transcribe, and distribute meeting minutes as directed.

  • Assists other support staff with assigned functions as needed.

  • Sets up and trains staff in the use of electronic devices as necessary.

  • Receives, reviews, and verifies documents, records and forms for accuracy, completeness, and conformance to applicable rules, regulations, policies and procedures.

  • Collaborates with a variety of departments and employees to ensure that workflow is effective and timely.

  • Budgets time, schedules duties, and prioritizes in alignment with the mission and operational needs.

  • Communicates professionally with both internal and external individuals in a manner that is concise, so objectives are clear and action items are known.

  • Independently applies critical thinking and problem-solving techniques.

  • Meets measures as determined and required for job productivity and performance improvement.

Medical Staff Office Support

  • Processes all requests in reference to physician credentialing.

  • Processes applications of physicians requesting Medical Staff appointment in accordance with Medical Staff bylaws and DNV/CMS standards.

  • Coordinates, schedules, organizes, attends and records medical staff meetings.

  • Coordinates orientation for new physicians.

  • Coordinates meetings between administration, physicians and staff.

  • Publishes monthly medical staff meeting calendar.

  • Organizes section and various committees to include agenda and support materials.

  • Responsible for physical set-up of meetings as noted above to include place, food reservations and support equipment.

  • Forward referrals to appropriate committee agenda for consideration at next regularly scheduled meeting.

  • Prepares reports adequately and timely for assigned committees and documents activity appropriately to meet regulatory standards with correct storage and handling of confidential data.

  • Facilitates physician peer review by preparing medical records and agenda

  • Maintains positive physician and staff relationships.

  • Maintain confidentiality of medical staff activities as they related to peer review, quality improvements, medico-legal issues, license, malpractice insurance, and delineation of privileges, confidential hearing records and reappointment.

  • Supports clinical risk management activities.


  • Must have a High School Diploma/GED.

  • Associate Degree in Administrative Assistant Medical/Health is preferred.


  • Minimum of at least 2 years of adminstrative assistant experience in healthcare setting with strong organizational and communication skills is required.

Requisition ID: 2021-86015

Street: 350 N Grandview Ave

Name: 2020 UnityPoint Health Finley Hospital

Name: Nursing Administration

FTE (Numeric Only; Ex. 0.01): 1.0

FLSA Status: Non-Exempt

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