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Lumen Sr. UX Designer - work from home in Des Moines, Iowa

About Lumen

Lumen is guided by our belief that humanity is at its best when technology advances the way we live and work. With 450,000 route fiber miles serving customers in more than 60 countries, we deliver the fastest, most secure global platform for applications and data to help businesses, government and communities deliver amazing experiences. Learn more about Lumen’s network, edge cloud, security and communication and collaboration solutions and our purpose to further human progress through technology at, LinkedIn: /lumentechnologies, Twitter: @lumentechco, Facebook: /lumentechnologies, Instagram: @lumentechnologies and YouTube: /lumentechnologies.

The Role

Lumen is a global, Fortune 500 technology company focused on the emerging technologies of the 4th Industrial Revolution. We’re looking for an energetic and seasoned Senior UX Designer to join our nimble, data-driven, and fully distributed internal creative team. Responsibilities will include creating journey maps, user studies wireframes and prototypes for and coordinating with UX designers in our cart and product teams to reduce friction and deliver the best possible experience for prospective customers.

The Main Responsibilities

  • Create journey maps, user studies, wireframes and prototypes for that align with goals for the given project, regularly review and refine based on performance against KPIs.

  • Partner with creative leaders to in copy and design to build a shared vision of the desired experience.

  • Ensure the interactions and functionality are consistently applied across the site and are regularly evolved based on data.

  • Ensure that UX design is well integrated into creative projects. Work cross-functionally to drive elegant & feasible customer solutions from early concept through final implementation.

  • Be a key member of a creative center of excellence that supports organizations across the company, fostering the spirit of continuous improvement based on data.

  • Provide innovative, customer-centric, information and visual design recommendations to other members of the creative team.

  • Adhere and contribute to the broader design system, as well as using data to drive design decisions.

What We Look For in a Candidate

  • Bachelor’s degree or equivalent work experience in design, human factors, or related field

  • 5+ year’s professional work experience in UX design

  • Proficiency with UX design software & project management tools, especially Adobe XD, WorkFront and UserTesting

  • Ability to manage and balance multiple strategic priorities and projects

  • Demonstrated ability to gather input from a variety of stakeholders and effectively work with cross-functional teams to achieve results

  • Excellent understanding of user experience design and research techniques, principles and best practices, with ability to provide feedback to peers, copywriters and visual designers

  • Strong communications skills including with the ability to synthesize complex information and then communicate effectively with product team, creative team members and web operations

  • Passion for innovation and pushing/challenging the thinking of our team

Preferred Qualifications:

  • Experience with design of B2B websites designed to drive sales-assisted lead generation and e-commerce

  • Experience working in the technology industry

  • Understanding of Adobe Experience Manager CMS and HTML, JavaScript and CSS frameworks

What to Expect Next

Requisition #: 252659

EEO Statement

We are committed to providing equal employment opportunities to all persons regardless of race, color, ancestry, citizenship, national origin, religion, veteran status, disability, genetic characteristic or information, age, gender, sexual orientation, gender identity, marital status, family status, pregnancy, or other legally protected status (collectively, “protected statuses”). We do not tolerate unlawful discrimination in any employment decisions, including recruiting, hiring, compensation, promotion, benefits, discipline, termination, job assignments or training.


The above job definition information has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job. Job duties and responsibilities are subject to change based on changing business needs and conditions.

Salary Range

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This information reflects the anticipated base salary range for this position based on current national data. Minimums and maximums may vary based on location. Individual pay is based on skills, experience and other relevant factors.

This position is eligible for either short-term incentives or sales compensation. Director and VP positions also are eligible for long-term incentive. To learn more about our bonus structure, you can view additional information here. ( We're able to answer any additional questions you may have as you move through the selection process.

As part of our comprehensive benefits package, Lumen offers a broad range of Health, Life, Voluntary Lifestyle and other benefits and perks that enhance your physical, mental, emotional and financial wellbeing. You can learn more by clicking here. (

Note: For union-represented postings, wage rates and ranges are governed by applicable collective bargaining agreement provisions.

Salary Range

Salary Min :


Salary Max :


This information reflects the base salary pay range for this job based on current national market data. Ranges may vary based on the job's location. We offer competitive pay that varies based on individual experience, qualifications and other relevant factors. We encourage you to apply to positions that you are interested in and for which you believe you are qualified. To learn more, you are welcome to discuss with us as you move through the selection process.