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United States

Information Technology

Dec 18, 2020Post Date

20204803Requisition #

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CTG is assisting a client for a Remote Sr. Business Analyst

Remote Sr. Business Analyst

Duration: 18 Months

Pay Rate: 67.86/Hour

Job Description:

The Senior Business Analyst provides strategic business analysis services to business partners. The focus of this position is to work closely with the business units to gain in-depth understanding of customer's business strategy, processes, services, roadmap and the context in which the business operates. This role will be key to understanding the documenting capabilities needed to address business challenges. The Senior Business Analyst is responsible for reviewing assigned business processes from end-to-end to identify and address operational, financial and technological risks. Identify opportunities to improve efficiency. Responsibilities will include a full range of activities from leading small to mid-size projects to assisting other project managers on larger more complex projects related to operational business functions that affect team members and providers at the market level.

Principal Duties

  • Lead or participate in multiple projects by completing and updating project documentation; managing project scope; adjusting schedules when necessary; determining daily priorities; ensuring efficient and on-time delivery of project tasks and milestones; following proper escalation paths; and managing customer and supplier relationships

  • Provide leadership to team members and peers by collaborating with others; articulating ideas and viewpoints to senior management, peers and others; identifying and initiating projects; managing resources; driving the resolution of issues; and holding self and team accountable for results

  • Identify, create and facilitate process design changes by conducting business and systems process analysis and design at a complex level; focusing on quality improvement and data management; ensuring data is reliable and valid; developing process improvements or re-engineering and recommending elimination; integrating new systems and processes with existing ones; and partnering with internal and external customers to ensure systems provided meet the long-term business strategies

  • Engage in conceptualizing solutions in a variety of systems, platforms and tools – choosing the right option for the problem by balancing complexities, risks, speed-tomarket and other factors • Active participant in Project review and prioritization process – adding insight to possible solutions, downstream impacts, possible risks, and level-of-effort / cost

  • Analyze and document how the business need impacts other systems and processes

  • Perform data collection and analysis needed to compile cost-benefit analysis as part of the project rationalization

  • Write use cases, specifications, business requirements and test conditions along with needed process flows and works the stakeholders to reach approval

  • Perform hands-on development efforts using rapid application development (citizen developer) frameworks for prototype, testing or production use

  • Performs others duties as assigned

  • Ability to travel 10%

Education and Experience Requirements

  • Bachelor’s degree or equivalent preferred

  • 6+ years of combined experience in mortgage or IT supporting mortgage originations Knowledge, Skill and Ability Requirements

  • Implements a thorough understanding of mortgage origination and systems involved in all assignments

  • Able to quickly learn, access complex problems and conceptualize solutions to be deployed through technology or process improvements

  • Creative problem-solver who combines analytical skills with technical proficiencies to deliver quality results

  • Works well in a fast paced team environment and manage/drive multiple requests to successful completion in a prompt and professional manner while communicating issue/status to appropriate stakeholders

  • Ability to mentor other Business Analysts

  • Skilled in using Software Development Lifecycle (SDLC), utilizing portions from both Waterfall and Agile methodologies

  • Proven track record of delivering documents/requests/changes combined with the ability to be proactive in identifying opportunities for the process and systems changes along with requirements traceability

  • Ability to effectively lead/manage/drive requirement/request meetings, across various business units, with minimal management oversight

  • Ability to clearly articulate, effectively author and present complex requirement documents, including the benefit analysis, both verbally and written

  • Ability to act as effective leader between/among business departments and IT/consultants/technology

  • Ability to participate/lead user acceptance testing and provide training on the new feature/process

  • Ability to multi-task and adapt to shifting priorities, demands and tight timelines using analytical and problem-solving skills

  • Proven ability in authoring and analyzing ‘Process Flow’ diagrams – knowledge and experience working in Blue Works is a plus

  • Enjoy learning and working in a challenging/changing environment

CTG (NASDAQ: CTG) has developed a reputation for responsiveness and reliability - traits that our clients say set us apart - since our founding in 1966. As one team, we create and deliver information and technology solutions that make our clients more successful and cultivate a workplace that attracts and develops the best people. Our vision is to be an indispensable partner to our clients and the preferred career destination for information and technology experts. CTG has operations in North America, South America, Western Europe, and India and regularly posts news and other important information online at

Our culture is a direct result of the people who work at CTG, the values we hold, and the actions we take. In other words, our people are the culture. It's a living, breathing thing that is renewed every day through the ways we engage with each other, our clients, and our communities. Part of our mission is to cultivate a workplace that attracts and develops the best people, reflected by our recognition as a Great Place to Work-certified company across many of our global operations.

CTG will consider for employment all qualified applicants including those with criminal histories in a manner consistent with the requirements of all applicable local, state, and federal laws.

CTG is an Equal Opportunity and Affirmative Action Employer. CTG will assure equal opportunity and consideration to all applicants and employees in recruitment, selection, placement, training, benefits, compensation, promotion, transfer, and release of individuals without regard to race, creed, religion, color, national origin, sex, sexual orientation, gender identity and gender expression, age, disability, marital or veteran status, citizenship status, or any other discriminatory factors as required by law. Our Affirmative Action program serves to promote occupational equality and diversity through good faith efforts. CTG is fully committed to promoting employment opportunities for members of protected classes.

Additional Information

  • Job Function: Business Analysis

  • Education Level: Bachelor's Degree (±16 years)

  • Work Remote: Yes

  • Travel: Yes, 10 % of the Time