Job Information
Iowa Department of Administrative Services Residential Officer in Des Moines, Iowa
Residential Officer
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Residential Officer
Salary
$44,532.80 - $65,998.40 Annually
Location
Des Moines - 50315 - Polk County, IA
Job Type
Full-time
Job Number
24-00060
Agency
225 Corrections - Community Based Corrections - Des Moines
Opening Date
04/08/2024
Closing Date
5/8/2024 11:59 PM Central
LinkedIn Tag
#LI-POST
Point of Contact
Karen Chapman, Karen.Chapman3@iowa.gov
Description
Benefits
Questions
Job Description
Serves as a direct service provider in a 24-hour community-based corrections facility, which includes high-contact interactions with clients during routine, emergency, or volatile situations; supports prosocial behaviors with a balanced approach to treatment and supervision to reduce recidivism and prepare clients for successful community reentry; develops quality relationships with clients; performs related work as required.
Work Examples
As part of a multidisciplinary team, works cooperatively with others to demonstrate skills and observation of client behaviors/interactions. Communicates and documents observations to ensure effective security and consistent application of client change principles.
Facilitates behavior change by utilizing effective techniques such as motivational interviewing, cognitive behavioral strategies, and core correctional practices (e.g., prosocial modeling, skill practice, roleplaying, problem-solving, providing positive reinforcement when appropriate, and delivering corrective measures through effective disapproval).
Performs facility security checks, conducts rounds and client eye counts; inspects all areas of the facility and grounds for safety/security deficiencies. Conducts searches of clients, vehicles, packages, equipment, client rooms, and property for contraband items.
Performs community security and collateral checks such as furlough checks, phone checks, and collaterals, and pass checks to assure accountability and community safety within the parameters of the law and Department.
Transports clients to and from locations within the community. Utilizes a balanced approach of accountability and treatment when instructing clients in rules, policies, procedures, and expectations, and assists clients in the development of prosocial attitudes, behaviors, and skills necessary for successful adaptation to success within a facility and a prosocial lifestyle.
Addresses/responds swiftly and urgently to critical situations while also retaining composure under pressure. Helps facilitate resolution to issues that arise, such as violating behaviors and/or community safety concerns, or other critical issues while remaining objective and utilizing graduated sanctions with an evidence-based approach. Formulates and presents recommendations in a non-judgmental and factual manner. Allots, audits, monitors, and stores client prescriptions and over-the-counter medications as required by policy.
Participates in the disciplinary process which includes writing, investigating, and hearing reports while ensuring due process rights are followed and afforded to the client. As part of the multi-disciplinary team follows best practices for sanctioning clients in a graduated, evidence-based manner.
Assesses and monitors for alcohol/drug use. Conducts alcohol/drug testing on the client population according to departmental policy using available technology.
Models prosocial behaviors that convey dignity and respect for others and the belief that clients can change. Utilizes effective responses to non-compliant behavior as well as incentives for prosocial behavior.
Maintains accurate logs, prepares accurate and factual reports, and enters information into the DOC electronic ICON record system in compliance with established deadlines. Supervises client work assignments and evaluates work performance.
Operates electronic doors, metal detection equipment, telephone systems, two-way radios, intercom, alarm systems, and computer terminals and uses client control devices as approved per department policy.
Attends training classes and seminars; may facilitate training of staff and clients. Utilizes and applies skills gained in training to develop programming and specialties (e.g. Group facilitator, CPR instructor, PREA, etc.) that enable clients to successfully reenter the community. Embraces the process of continuous quality improvement through feedback and an ongoing willingness to learn.
Utilizes information gained through assessment tools and supports the case managers and clients in meeting their case plan goals by utilizing strategies that work most effectively with different types of clients; i.e. special needs, disabilities, race, age, trauma, and gender responsiveness.
Adheres to the use of universal precautions in the performance of job duties to minimize the potential risk of exposure to bloodborne pathogens.
Responds to critical incidents and other emergencies with safety as a first priority. Trained and prepared to use life-saving measures and appropriate defensive tactics as needed and necessary, following the use of force continuum.
Conducts assessments as needed such as sexual violence propensity, pre-trial risk assessments, etc.
Applies the Risk, Need, and Responsivity Principles utilizing basic knowledge and understanding.
Displays initiative, effort, and commitment toward completing all assignments/assessments efficiently with minimal supervision. Demonstrates responsible behavior and attention to detail.
Displays a high standard of ethical conduct and exhibits honesty and integrity.
Minimum Qualification Requirements
Graduation from high school, GED, or equivalency.
For additional information, please click on this link to view the job description. (https://das.iowa.gov/sites/default/files/hr/documents/class_and_pay/JobClassDescriptions/ResidentialOfficer-30400.pdf)
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Do you have a High School Diploma or General Education Diploma (G.E.D.)?
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Required Question
Agency
State of Iowa
Agency
225 Corrections - Community Based Corrections - Des Moines
Address
1000 Washington Ave
Des Moines, Iowa, 50314
Website
https://doc.iowa.gov/find-facility/fifth-district
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