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SHAZAM Project Analyst EFT Client Support- INTERNAL ONLY in Des Moines, Iowa

Project Analyst EFT Client Support- INTERNAL ONLY

Location:Des Moines, IA

Job Code:538

of openings:1


Do you enjoy complex projects and research tasks? Do you have a passion for process and procedure? Do you enjoy putting that knowledge and expertise to work on cross-departmental Project teams and work groups?

We are looking for an energetic go-getter with 5 years of SHAZAM experience. We are looking for someone with knowledge of SHAZAM and national network rules and regulations, as well as hands on knowledge of issuer and processor configuration requirements. As a Project Analyst, you will use that knowledge to develop documentation, write and perform UATs, and represent the department on enterprise project initiatives. You will champion the needs and requirements for the department in all facets of these initiatives. You will carry that knowledge and expertise through new product and service roll out and training.. You will serve as point of escalation on complicated troubleshooting, and will be expected to identify areas for improvement and efficiencies in the current process. You will support the team and managers, and provide assistance to the department on project work with 100% accuracy.

The Strength of SHAZAM

SHAZAM’s an independent company in the thriving financial services industry. We offer a dynamic, fast-paced work environment where you'll be challenged and rewarded for your achievements. Our employees’ professional growth and development is top priority, and you’ll be surrounded by talented individuals and postured to make a real difference in the company.

As a team member at SHAZAM, you’ll be an essential part of our mission as we work together strengthening community financial institutions. We’re a trusted partner to our valued customers providing answers, choice and innovation with an impeccable level of customer service — a level unmatched in the industry.

And here’s the best part. We’re a national company that offers a small-company feel, a cultural balance that’s hard to come by but very real at SHAZAM. As an employee here, you’ll get to know everyone from the front line to the CEO, and be a part of a highly collaborative work environment.


Join SHAZAM and be a part of a motivated and vibrant group of people. We offer highly competitive salary packages and attractive benefits:

  • Comprehensive benefits package including medical, dental, and vision, plus flexible spending accounts

  • Retirement plan, plus financial planning assistance

  • Vacation, sick leave, volunteer time off, and paid holidays

  • Educational assistance

  • Casual dress

  • Wellness programs, on-site fitness center and fitness reimbursement

  • Life insurance and disability plans

  • Employee rewards, recognition programs and employee referral program

  • Flexible hours

  • Two state-of-the-art facilities with secure building access and free on-site parking. (Johnston office is located in a greenbelt area).



Visa Sponsorship:

This position is not eligible for sponsorship for work authorization by ITS, Inc. Therefore, if you will require sponsorship for work authorization now or in the future, we cannot consider your application at this time.

If you’re interested in this position, click theApply for this Positionbutton below to apply online.