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Co-op services Credit Union Program Coordinator in Des Moines, Iowa

The Opportunity

We are seeking a talented Program Coordinatorsupports reporting, data analysis, metrics, process improvement, and tools development. The Program Coordinator may also provide project coordination support to enterprise initiatives as assigned by the PMO. The Program Coordinator manages multiple projects of low to medium complexity. The program coordinator also works with project team members, vendors, industry, and processors to deliver a positive client experience

What You Can Look Forward to

  • Manage multiple project types and product initiatives for client’s credit and debit card portfolios.

  • Build and manage a comprehensive project schedule which includes work break down tasks, interdependencies, and lead time for all project team resources.

  • Delivers effective, accurate, and consistent communication to project teams, management, external clients and vendors.

  • Aggressively manages timelines, risks and issues.

  • Maintains project documentation; ensure project documents are complete, current and appropriately stored.

  • Applies generally accepted project management methodology and enforces project standards.

  • Reacts to change productively and handle other essential tasks as assigned.

  • Work as a cross-functional team member in an Agile setting to help complete and deliver the team commitments.

  • Collaborate within the direct team in accordance with Team Agreement, Definition of Ready, and Definition of Done

  • Regular and reliable attendance.

  • Responsible for reporting risks that are identified to the appropriate team and/or management. Additionally, responsible for managing, monitoring and reporting risks within the scope of your work area, to include, but not limited to Information Security risks.

  • Actively supports our CO-OP culture and embraces our core values of Work as Partners, Communicate Openly and Honestly, Demonstrate Excellence and Champion Change in all interactions.

What You’ll Need to Succeed

  • Completion of high school, or equivalent.

  • Bachelor’s degree plus 2+ years’ project administration experience, or equivalent training and/or experience.

  • Proficient PC knowledge and the use of standard software packages, such as Microsoft Outlook, Word, and Project.

  • Advanced MS Excel skills.

  • Intermediate MS PowerPoint skills.

  • Excellent written and verbal communication skills.

  • Excellent customer service and interpersonal skills.

  • Detail-oriented with strong problem solving skills.

  • Ability to identify, analyze, and resolve problems, driving solutions to completion.

  • Ability to manage multiple tasks/projects simultaneously, while meeting demanding deadlines.

  • Ability to adapt to change and balance competing demands with a positive attitude.

  • Ability to proactively engage leadership when faced with obstacles.

Why Join CO-OP?

CO-OP is committed to fostering a workplace where every employee feels valued, respected, and connected. We are dedicated to understanding, attracting and engaging a diverse workforce where every employee can live up to their value; ensuring that our employee base reflects the consumers we serve. The result of this effort is an inclusive environment where diverse talent thrives. You will be part of an organization that focuses on a strong culture and embodies the credit union movement philosophy of People Helping People. CO-OP’s commitment to reflecting our own core values and purpose extends beyond how we serve our clients and the products that we deliver.

With more than 35 years of industry leadership, CO-OP Financial Services is the largest, most comprehensive credit union service organization in the nation. CO-OP serves as THE credit union technology engine, bringing payments solutions, engagement services and strategic counsel to help credit unions optimize member experiences to consistently provide seamless, personalized multi-channel offerings, while delivering secure, sophisticated fraud mitigation service.

CO-OP serves more than 3,000 client credit unions, with 60 million debit and credit cardholders, nearly 30,000 surcharge-free ATMs and more than 5,600 shared branches nationwide. Our vast technological ecosystem facilitates more than 6.5 billion transactions every year and equips credit unions of all sizes to deepen member engagement and prosper in the fast-paced world of fintech.

The Perks

  • Fun, challenging and, collaborative work environment with passionate colleagues that care deeply about the intersection of technology and human-centered financial services.

  • Great Work/Life Benefits – Paid Time Off (PTO), Maternity, Parental, Family Care, Adoption Leave Programs, Community Volunteer Time Off, and 10 Paid Holidays.

  • Health benefits – medical, dental, & vision plus wellness programs and gym reimbursements.

  • 401K with generous company match.

  • Tuition reimbursement.

Job LocationsUS-IA-Des Moines

Req No.2020-7047

CategoryProfessional

TypeTemporary

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