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American Express Product Designer - Kabbage (UX Designer) in Des Moines, Iowa

Description

“You Lead the Way. We’ve Got Your Back.

At American Express, we know that with the right backing, people and businesses have the power to progress in incredible ways. Whether we’re supporting our customers’ financial confidence to move ahead, taking commerce to new heights, or encouraging people to explore the world, our colleagues are constantly redefining what’s possible - and we’re proud to back each other every step of the way. When you join #TeamAmex, you become part of a diverse community of over 60,000 colleagues, all with a common goal to deliver an exceptional customer experience every day.”

Kabbage, an American Express Company, is blazing a trail in FinTech and we are looking for a Product Designer with a native mobile background and a passion for crafting top-notch experiences. You will be helping our small business customers understand our offerings and empowering them to leverage our features to improve their cash flow.

What you’ll be doing:

  • Work directly with product managers, engineers and other designers to deliveruser flows, wireframes, visual mockups and prototypes for native mobile platforms as well as standard and responsive web layouts.

  • You’ll work directly with engineers to produce a final product that maintains a high bar of quality and consistency — producing specs and assets as needed.

  • You’ll participate in and help manage usability testing on your products. You’ll participate in both qualitative and quantitative research activities to help ground your team in a meaningful, holistic understanding of our customers.

  • Partner on product discovery with business subject matter experts to improve customer experience and differentiate our product.

  • Collaborate with external and internal partners to refine functionality, producing prototypes that showcase multiple design concepts, with a deep understanding of what customer and business problems they solve.

  • Use storytelling and strong communication skills to bring a diverse set of stakeholders through the design process with a focus on transparent collaboration throughout.

What you bring to the team:

  • Knowledge of Google’s Material Design Specifications, and Apple’s Human Interface Guidelines.

  • A willingness to share your work early and often with UX designers, product managers and engineers — and the ability to work together towards co-created solutions.

  • An ability to create experiences and interfaces that represent the Kabbage brand by following style guides and existing product design work. You demonstrate good taste inlayout and typography with a strong understanding of visual hierarchy.

  • An understanding of information architecture, multi-step flows, cross-platform andcross-product experiences and an ability to think through problems that arise outside of a happy path user flow.

  • Ability to conduct both qualitative and quantitative UX research to help define and monitor adoption, engagement, and satisfaction metrics for features and the product as a whole.

  • A passion for staying current with web design trends, tools, established design patterns, and best practices.

What we’re looking for in you:

  • Operate Semi-Autonomously: Can take a project from ideation to delivery while proactively involving your manager and team in your process.

  • Calm Under Pressure/Resilience : Maintains stable performance when under heavy pressure or stress; remains composed and productive under pressure/stress.

  • Proactivity : Proactive, self-driven, curious, loves learning.

  • Communication : Communicates information, ideas, and concepts clearly.

  • Organization and Planning : Plans, organizes, and schedules in an efficient, productive manner; focuses on key priorities; manages time well.

  • Flexibility/Adaptability : Cool with quickly shifting priorities and conditions; copes effectively with complexity and change.

  • Persistence : Follows through on items without being managed. Resourceful, has grit, and a positive “can do” attitude.

“Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for these positions.”

“American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability status, age, or any other status protected by law.”

Qualifications

Kabbage, an American Express Company, is blazing a trail in FinTech and we are looking for a Product Designer with a native mobile background and a passion for crafting top-notch experiences. You will be helping our small business customers understand our offerings and empowering them to leverage our features to improve their cash flow.

What you’ll be doing:

  • Work directly with product managers, engineers and other designers to deliveruser flows, wireframes, visual mockups and prototypes for native mobile platforms as well as standard and responsive web layouts.

  • You’ll work directly with engineers to produce a final product that maintains a high bar of quality and consistency — producing specs and assets as needed.

  • You’ll participate in and help manage usability testing on your products. You’ll participate in both qualitative and quantitative research activities to help ground your team in a meaningful, holisticunderstanding of our customers.

  • Partner on product discovery with business subject matter experts to improve customer experience and differentiate our product.

  • Collaborate with external and internal partners to refine functionality, producing prototypes that showcase multiple design concepts, with a deep understanding of what customer and business problems they solve.

  • Use storytelling and strong communication skills to bring a diverse set of stakeholders through the design process with a focus on transparent collaboration throughout.

What you bring to the team:

  • Knowledge of Google’s Material Design Specifications, and Apple’s Human Interface Guidelines.

  • A willingness to share your work early and often with UX designers, product managers and engineers — and the ability to work together towards co-created solutions.

  • An ability to create experiences and interfaces that represent the Kabbage brand by following style guides and existing product design work. You demonstrate good taste inlayout and typography with a strong understanding of visual hierarchy.

  • An understanding of information architecture, multi-step flows, cross-platform andcross-product experiences and an ability to think through problems that arise outside of a happy path user flow.

  • Ability to conduct both qualitative and quantitative UX research to help define and monitor adoption, engagement, and satisfaction metrics for features and the product as a whole.

  • A passion for staying current with web design trends, tools, established design patterns, and best practices.

What we’re looking for in you:

  • Operate Semi-Autonomously: Can take a project from ideation to delivery while proactively involving your manager and team in your process.

  • Calm Under Pressure/Resilience : Maintains stable performance when under heavy pressure or stress; remains composed and productive under pressure/stress.

  • Proactivity : Proactive, self-driven, curious, loves learning.

  • Communication : Communicates information, ideas, and concepts clearly.

  • Organization and Planning : Plans, organizes, and schedules in an efficient, productive manner; focuses on key priorities; manages time well.

  • Flexibility/Adaptability : Cool with quickly shifting priorities and conditions; copes effectively with complexity and change.

  • Persistence : Follows through on items without being managed. Resourceful, has grit, and a positive “can do” attitude.

American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability status, age, or any other status protected by law.

Job: Technology

Primary Location: United States

Schedule Full-time

Req ID: 21012088

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