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Wells Fargo Fraud Risk Program Monitoring & Execution Leader (ORM4) in Des Moines, Iowa

  • About Wells Fargo*

Wells Fargo & Company (NYSE: WFC) is a diversified, community-based financial services company with $1.9 trillion in assets. Wells Fargo’s vision is to satisfy our customers’ financial needs and help them succeed financially. Founded in 1852 and headquartered in San Francisco, Wells Fargo provides banking, investment and mortgage products and services, as well as consumer and commercial finance, through 7,950 locations, 13,000 ATMs, the internet ( and mobile banking, and has offices in 37 countries and territories to support customers who conduct business in the global economy. With approximately 262,000 team members, Wells Fargo serves one in three households in the United States. Wells Fargo & Company was ranked No. 26 on Fortune’s 2018 rankings of America’s largest corporations. News, insights and perspectives from Wells Fargo are also available at Wells Fargo Stories.

Strategic Execution & Operations Office (SEO Office)

The SEO Office was established to create a one Wells Fargo consistent and coordinated operational excellence mindset through:

  • Ensuring that our business design and practices achieve our risk management goals and satisfy our regulatory priorities

  • Addressing regulatory criticism and clear strategic regulatory priorities

  • Aligning business strategies and execution

  • Driving greater consistency of process, practices and execution

  • Identifying opportunities for organization changes that reduce complexity and achieve the benefits of streamlined efficiencies

  • Establishing monitoring and accountability metrics to drive and maintain execution performance

The Role

Reporting to the Head of Cross-Enterprise Security Program Monitoring & Execution, the Fraud Risk Program Monitoring & Execution Manager will collaborate with the front line Fraud Risk Program Leaders, and Internal and External Fraud Risk Teams to drive delivery of cross - enterprise consistent execution of fraud risk programs, policies and procedures and strategic initiatives.

  • Specifically, the position will:*

Provide subject matter expertise for the internal and external fraud risk programs and the supporting processes, systems and solutions including: Fraud Risk Assessment, Prevention and Detection Controls, Fraud Response, and Program and Reporting.

  • Identify gaps, inefficiencies, duplicate processes, and duplicate key metrics for functional coverage areas and drive enhancements and reduce redundancies as needed

  • Facilitate cross-enterprise collaborative design council to determine type/scope of implementation needed (technology, procedures, controls, process, etc.)

  • Provide a cross - enterprise view of how strategic initiatives have a direct impact to initiatives in other functional areas. Drive resolutions on path forward

  • Engage in regulatory and strategic initiatives and provide subject matter expertise feedback on execution efforts

  • Identify key risk areas and monitoring of key risk indicators to measure execution performance

  • Escalate roadblocks as necessary to support execution

  • Engage in business as usual activities, such as major program initiatives, providing subject matter expertise insights and viewpoints

  • Identify opportunities for reducing complexities and streamlining processes for efficiency and effectiveness

  • Ensure clear and timely communication of relevant risks

  • Ensure escalation of risk and control issues to senior management in a timely manner

  • Stay informed and educated on the ever-changing landscape of products, capabilities and recommended controls, systems and technologies in the market/industry. Bring this awareness back to partners and peers for strategic consideration

  • Promote a strong risk culture of early identification of risk, credible challenge, integrity, transparency, accountability, collaboration, and continuous improvement

  • Drive controls, consistency and operational excellence through the organization

The Candidate:

The successful candidate will be responsible for 1) establishing and assuring execution of smaller operational risk programs across the enterprise; or 2) establishing and assuring execution of operational risk programs for large to mid-size businesses; or 3) providing operational risk management support to major businesses without direct accountability for execution. Maintains an awareness of the state of operational risk across the enterprise or assigned business(es) and industry; may provide subject matter expertise across the enterprise and/or directly manage enterprise controls for specific functional areas ensures that all business issues are proactively identified and addressed appropriately, escalating where necessary; manages relationships and fosters a team orientation with corporate, business heads, legal, audit and multiple US and non-US regulators; represents the business(es) in the external community, including with senior regulators, elected officials and trade groups.

  • A successful candidate will have the experience and ability to successfully develop and lead a team that is responsible for identifying, assessing, measuring, mitigating, monitoring, controlling and reporting current, aggregate and emerging operational risk exposures

  • Will be required to build and sustain a strong risk culture including a balanced approach through working in cooperation and consultation with all lines of defense across the enterprise

  • Should be a strong leader to leverage their deep transformative experience and bring industry leading standards, practices and tools

  • Display as strong regulator acumen and an ability to influence stakeholders

Location: Any major Wells Fargo Hub will be considered; St. Louis, MO preferred

As a Team Member Manager, you are expected to achieve success by leading yourself, your team, and the business. Specifically you will:

  • Lead your team with integrity and create an environment where your team members feel included, valued, and supported to do work that energizes them.

  • Accomplish management responsibilities which include sourcing and hiring talented team members, providing ongoing coaching and feedback, recognizing and developing team members, identifying and managing risks, and completing daily management tasks.

Required Qualifications:

  • 10+ years of experience in compliance, operational risk management (includes audit, legal, credit risk, market risk, or the management of a process or business with accountability for compliance or operational risk), or a combination of both; or 10+ years of IT systems security, business process management or financial services industry experience, of which 5+ years must include direct experience in compliance, operational risk management, or a combination of both

  • 5+ years of management experience

Desired Qualifications:

  • Ability to articulate complex concepts in a clear manner

  • Advanced Microsoft Office skills

  • Excellent verbal, written, and interpersonal communication skills

  • Strong analytical skills with high attention to detail and accuracy

How to Express Interest in This Job: Wells Fargo invites you to apply for this job at

All offers for employment with Wells Fargo are contingent upon the candidate having successfully completed a criminal background check. Wells Fargo will consider qualified candidates with criminal histories in a manner consistent with the requirements of applicable local, state and Federal law, including Section 19 of the Federal Deposit Insurance Act.

Relevant military experience is considered for veterans and transitioning service men and women.

Wells Fargo is an Affirmative Action and Equal Opportunity Employer, Minority/Female/Disabled/Veteran/Gender Identity/Sexual Orientation.

Relevant military experience is considered for veterans and transitioning service men and women.

Wells Fargo is an Affirmative Action and Equal Opportunity Employer, Minority/Female/Disabled/Veteran/Gender Identity/Sexual Orientation.