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CommonSpirit Health Department Support Assistant- Ambulatory Surgery in DES MOINES, Iowa


CommonSpirit Health was formed by the alignment of Catholic Health Initiatives (CHI) and Dignity Health. With more than 700 care sites across the U.S., from clinics and hospitals to home-based care and virtual care services, CommonSpirit is accessible to nearly one out of every four U.S. residents. Our world needs compassion like never before. Our communities need caring and our families need protection. With our combined resources, CommonSpirit is committed to building healthy communities, advocating for those who are poor and vulnerable, and innovating how and where healing can happen, both inside our hospitals and out in the community.



Performs clerical duties at the control desk.


  • Answers multiple phone lines, transfers call and takes accurate messages.

  • Follows up with appropriate personnel to ensure records are completed.

  • Communicates appropriately with staff, physicians, and other health care team members with ability to prioritize in an environment that is often hectic and subject to frequent interruptions.

  • In Main only:

  • Write up schedule for next day

  • Compile and print weekend call schedule

  • Utilize Bed Tracking system to order critical care beds.

  • Assist charge nurse in contacting appropriate units for add-on cases, cancellations, etc.

  • Updates hour sheet (sick calls, approved PTO, etc.) and files appropriate documentation.

  • Updates PSE communication board.

  • Sorts and distributes mail.

  • Updates phone lists.

  • Maintains inventory of forms, office supplies.


  • Files, types, etc. as requested.

  • Updates staff mailboxes

  • Organizes staff bulletin board.

  • Update new employee information.

  • Participates in orientation of new employees.

  • Participates in departmental Performance Improvement projects as appropriate.

  • Attends departmental meetings.



  • High school diploma or GED.

  • Previous similar experience desired.

  • Medical terminology desired.

  • Typing ability and basic computer skills.

  • Basic Life Support certified within six (6) weeks of hire. Acceptable credentialing bodies and certifications include American Red Cross CPR/AED for the Professional Rescuer and American Heart Association Basic Life Support for Healthcare Providers.

  • Proof of completion of Mandatory Reporter abuse training specific to population served within three (3) months of hire.

  • Ability to read, write and speak English language.

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Equal Opportunity

CommonSpirit Healthâ„¢ is an Equal Opportunity employer committed to a diverse and inclusive workforce. All qualified applicants will be considered for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, marital status, parental status, ancestry, veteran status, genetic information, or any other characteristic protected by law.

External hires must pass a post offer, pre-employment background check/drug screen. Qualified applicants with an arrest and/or conviction will be considered for employment in a manner consistent with federal and state laws, as well as applicable local ordinances, ban the box laws, including but not limited to the San Francisco and Los Angeles Fair Chance Ordinances .

If you need a reasonable accommodation for any part of the employment process, please contact us by telephone at (415) 438-5575 and let us know the nature of your request . We will only respond to messages left that involve a request for a reasonable accommodation in the application process. We will accommodate the needs of any qualified candidate who requests a reasonable accommodation under the Americans with Disabilities Act (ADA).

CommonSpirit Health participates in E-verify.

Requisition ID 2020-141700

Employment Type Full Time

Department Ambulatory Surgery

Hours Per Pay Period 72

Facility MercyOne Des Moines Medical Center

Shift Day

Standard Hours 5:30am-2:00pm

Work Schedule 8 Hour