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Randstad Customer Support Specialist in Des Moines, Iowa

Customer Support Specialist

job details:

  • location:Des Moines, IA

  • salary:$15 - $17 per hour

  • date posted:Monday, April 26, 2021

  • experience:Entry Level

  • job type:Temp to Perm

  • industry:Finance and Insurance

  • reference:AB_3630037

  • questions:theresa.boat@randstadusa.com515-318-6892

job description

Customer Support Specialist

Would you say you have experience providing world class customer service?We have a local company that is in need of someone with your expertise! This is a high volume and fast paced environment with great benefits such as opportunities to grow your career, work with mentors, and work beside great people! If you're looking to put your skills to work for a growing Des Moines institution, give us a call at 515-318-6892 or email theresa.boat@randstadusa.com

Responsibilities

  • Answer customer phone calls

  • Process customer tickets

  • Make outbound calls

  • Provide excellent service on customer phone calls

  • Other duties as assigned

The essential functions of this role include:

  • working up to 7 hrs of overtime per week

Skills

  • Customer support

  • Basic Computer Skills

  • Customer Relations

  • Responsiveness

  • Adapting to Change

  • Telephone Etiquette

  • Communication

  • Active Listening

Education

  • High School

Qualifications

  • Years of experience: 1 year

  • Experience level:Entry Level

Shift: First

Working hours: 8 AM - 5 PM

Randstad is a world leader in matching great people with great companies. Our experienced agents will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temporary-to-permanent or permanent opportunities, no one works harder for you than Randstad.

EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.

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