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Robert Half International Customer Service Representative in DES MOINES, Iowa

Description

We're Seeking a Customer Service Representative!

OfficeTeam is currently searching for an articulate, highly-skilled Customer Service Representative. Do you want to apply your outgoing personality to further the benefit of a valuable business? This is the opportunity for you. This position will operate in a fast-paced and dynamic environment. This could be the long-term temporary-to-full-time Customer Service Representative position you're looking for, if you can work in Des Moines, Iowa!

Your responsibilities in this role

  • Deliver outstanding, friendly customer service in a timely fashion

  • Through your success in the role, you will support business development and client referral goals by actively cross-selling and referring customers

  • Manage the fielding and sending of important written business correspondence

  • Manage and place incoming telephone calls

Requirements

  • Less than one year of experience preferred

  • Comfort in pursuing resolutions to complicated customer inquiries using complex research methods

  • Supportive, positive attitude with a professional demeanour applied to all tasks

  • Strong customer service and office administrative skills

  • Demonstrated ability to interact effectively with internal and external partners and clients/customers

  • Basic knowledge in computer software programs and office equipment

  • Eager problem-solver who listens for customer cues and actively resolves problems with grace and integrity

  • Solid understanding of customer service

  • Command of Microsoft Excel

  • Strong familiarity with data entry

  • Mortgage Documents experience preferred

  • Solid understanding of Customer Relationship Management (CRM) systems, e.g. ACT!, Illustrator, Highrise, and Insightly

  • Strong communication and social skills and able to receive criticism well

If you derive professional and personal satisfaction from the expert application of customer service on a case-by-case basis, we want to hear from you. Apply today!

If interested in this role, please send your resume and brief note of interest to Brandon.Kramer@roberthalf.com and Cat.Rebeck@roberthalf.com TODAY or hit the APPLY button!

OfficeTeam is the world's leader in professional staffing for office support jobs, focusing exclusively on the temporary and temporary-to-full-time placement of professionals in the administrative field. We are faster at finding you work because of the depth of our client network. Specifically, our professional staffing managers connect with thousands of hiring managers in North America every week to find your office support job opportunities. We evaluate all of our OfficeTeam temporaries' skills and match them with the needs of top employers in their area.

Apply for this job now or contact us today at 888.490.4154 for additional information.

All applicants applying for U.S. job openings must be authorized to work in the United States. All applicants applying for Canadian job openings must be authorized to work in Canada.

© 2019 OfficeTeam. A Robert Half Company. An Equal Opportunity Employer M/F/Disability/Veterans.

By clicking 'Apply Now' you are agreeing to Robert Half Terms of Use.

Salary: $13.30 - $15.40 / Hourly

Location: DES MOINES, IA

Date Posted: November 7, 2019

Employment Type: Temporary

Job Reference: 01502-0011248328

Staffing Area: OfficeTeam

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