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TEKsystems Customer Account Representative in Des Moines, Iowa

TEKsystems is hiring a customer account representative for our client in Des Moines. This postion will begin 100% ONSITE for training. THEN, will move to a hybrid scheduled.

Description:

The Customer Account Representative will be the point of contact for his/her assigned outside Sales Representatives and corresponding customer portfolio.

  • Maintain current customer relationships and support the sales representatives

  • Communicates order status to customers, including backorder information, blanket order status, and future order confirmations

  • Ensures new purchase orders and blanket orders from customers align with CPA policy, and take action to resolve discrepancies between the customer request and CPA policy

  • The objective of the position is to assist in the sales process, making transactions easier for both the sales team and customers, while operating within guidelines and procedures.

  • Provides proper documentation and certifications related to the transactions

Hours: Monday - Friday 8:00am - 5:00pm

Additional Skills & Qualifications:

Prefer 1-2 years of experience within a client engagement environment.

Comfortable to upsell and support client needs.

Attention to detail and organization must be strengths!

About TEKsystems:

We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.

The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

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