Anthem, Inc. Community Health Worker in Des Moines, Iowa
SHIFT: Day Job
Your Talent. Our Vision. At CareMore, a proud member of the Anthem, Inc. family of companies, it’s a powerful combination. It’s the foundation upon which we’re creating greater access to care for our members, greater value for our customers and greater health for our communities. Join us and together we will drive the future of health care.
CareMore is a proven care delivery model for the highest-risk. We are a team of committed clinicians and business leaders passionate about transforming American healthcare delivery. We build and lead integrated, multi-disciplinary clinical teams to care for the most complex patients. We strive for excellence and have achieved significant and measurable improvement in total cost of care, clinical outcomes, and experience. As an Anthem subsidiary, we benefit from the scale and resources one of America’s largest managed healthcare organizations.
The Community Health Worker is responsible for serving as a liaison/connector between the patient, care team, and the community. Helps to bridge conversations with patients and remove barriers that prevent them from accessing health and social services. Conducts telephonic and/or face-to-face outreach to panel of patients for appointment scheduling, needs assessment, and care gap closure. Primary duties may include, but are not limited to:
Meets patient in clinic, facility or at home to help identify social determinants of health impacting patient’s health and general well-being.
Collaborates with social worker and/or care manager to develop action plan. Develops trusting relationship with patients by providing support and advocacy to help achieve health goals.
Assists patients in accessing health-related services and community resources, such as accompaniment to specialist appointments and assistance with enrollment forms.
Facilitates communication between all parties (patients, families, colleagues, and community-based organizations) as needed.
Documents interactions with patients and on behalf of patients in medical record. Attends meetings as required.
a High School diploma or GED; experience utilizing electronic medical record; 1 year of experience in a healthcare, community-based, or social work environment; or any combination of education and experience, which would provide an equivalent background.
Certified Community Health Worker preferred.
Travel may be required.
Anthem, Inc. is ranked as one of America’s Most Admired Companies among health insurers by Fortune magazine and has been named a 2019 Best Employers for Diversity by Forbes. To learn more about our company and apply, please visit us at careers.antheminc.com. An Equal Opportunity Employer/Disability/Veteran. Anthem promotes the delivery of services in a culturally competent manner and considers cultural competency when evaluating applicants for all Anthem positions.
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