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FREEMAN Business Process Analyst in Des Moines, Iowa

About Us

We are a global company of thinkers, designers, and doers. Freeman partners with our clients to build a connection with their customers by creating brand experiences that are seamless, innovative, and immersive. From strategy, creative, and digital to logistics and event technology, our teams place the client at the center, helping them connect to people in meaningful and personal ways. What makes us unique is our collaborative culture, intuitive knowledge, global perspective, and personalized approach developed from our 90-year legacy as an industry leader. Freeman connects people to a universe of opportunities that create a spark, build understanding, and inspire action.

Summary

The Business Process Analyst drives the strategic execution, provides direction and process recommendations while working with the internal stakeholders to tactically accomplish the tasks at hand; this is a vital link between our information technology team and our business objectives. The focus of this position is to work closely with the business units to gain in-depth understanding of the business processes and the context in which the business unit operates.

Essential Duties & Responsibilities

  • Leads and manages small to medium projects

  • Collaborates with business groups to gather information from stakeholders, cross-functional team and SMEs to analyze business needs and document requirements to achieve the best results for the business

  • Works with stakeholders to understand their business objectives

  • Evaluates business processes, anticipates requirements, uncovers areas for improvement and develops & implements solutions.

  • Leads process mapping sessions and identify primary flows versus edge cases

  • Documents current state, future state and gap analysis

  • Prepares and deliver presentations

  • Reports on Project status

  • Creates test cases and assists with testing scenarios and validates results

  • Participates in root cause analysis to recommend enhancements or other appropriate actions to improve productivity and efficiency for operational and technology functions

  • Assists in the maintenance of documented processes, procedures and/or work instructions related to the assigned applications and process group

  • Use six sigma techniques and tools to drive Business Process Management (BPM) and Value Stream Mapping (VSM) initiatives assigned

  • Uses and knows the tools tied to key business processes

  • Assists in development of roadmaps and executes against them

  • Partners with training to update, implement and maintain procedures

Education & Experience

  • Bachelor’s Degree (B.A.) in related field of study and/or equivalent work experience

  • 4+ years of experience as a business analyst that had responsibility for requirement gathering and leading small to medium projects

Certificates, Licenses, Registrations

None required.

Travel Requirements

Diversity Commitment

At Freeman, our commitment to diversity and inclusion is helping us to create not only a great place to work, but also an environment where our employees, our customers and our communities around the world can reach their goals and connect with each other. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, veteran status and other characteristic protected by federal, state or local laws.

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