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Facebook Application Manager, Salesforce in Des Moines, Iowa


Facebook's mission is to give people the power to build community and bring the world closer together. Through our family of apps and services, we're building a different kind of company that connects billions of people around the world, gives them ways to share what matters most to them, and helps bring people closer together. Whether we're creating new products or helping a small business expand its reach, people at Facebook are builders at heart. Our global teams are constantly iterating, solving problems, and working together to empower people around the world to build community and connect in meaningful ways. Together, we can help people build stronger communities - we're just getting started.


We are seeking an Application Manager to implement and support the Salesforce systems used by the Enterprise Sales teams including Workplace, Facebook Reality Labs, Audience Network, and WhatsApp. This role will contribute to the delivery of applications that are used in a range of internal sales processes (inbound, outbound, expansion). The Application Manager is part of the Enterprise Engineering organization, so candidates must be passionate about technology, quality and excellent customer service leadership.

Required Skills:

  1. Work with cross functional teams towards predictable execution without supervision and partners with cross--functional team members including Engineering, Data Engineering, Designers, and Vendors to implement solutions that drive business value

  2. Hands-on configuration, implementation, change management activities, upgrades and operational support

  3. Influence enhancements and new projects to improve the product and end user experience

  4. Application health, reliability and scalability ownership

  5. Ensures Salesforce platform uptime reliability by identifying, documenting, and disseminating best practices and improvements to the sales system architecture

  6. Participate in the planning of application roadmaps including ideation, prioritization, and measurement for successful projects

Minimum Qualifications:

  1. 4+ years of experience implementing Salesforce Applications

  2. Self-starter with experience working independently with a proactive working style

  3. Demonstrated experience working in a fast-paced environment

  4. Demonstrated expertise working with stakeholders and users

  5. Proficiency using flow builder, process builder, advanced security, and lightning

  6. Experience driving business outcomes by analyzing SLAs, priority, and operational metrics

  7. Experience working with engineers in building extensions (using platform)

  8. Experience integrating vendor products for seamless user experience

  9. Experience extracting and analyzing data

Preferred Qualifications:

  1. Experience working with sales teams and related sales applications

  2. Experience working with sales teams and related sales applications Salesforce Sales Cloud experience

  3. Salesforce certifications: Application Architect, Sales Cloud Consultant, Advanced Administrator

Industry: Internet

Equal Opportunity: Facebook is proud to be an Equal Opportunity and Affirmative Action employer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender, gender identity, gender expression, transgender status, sexual stereotypes, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law. Facebook is committed to providing reasonable accommodations for candidates with disabilities in our recruiting process. If you need any assistance or accommodations due to a disability, please let us know at