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We are searching for an Account & Relationship Management Executive to join our team. This role is remote. Ideally, this person will be located in or around Little Rock, Arkansas or Oklahoma City, OK.

The Account & Relationship Management Executive is responsible for building and maintaining effective long-term relationships and a high level of satisfaction with decision makers and influencers at Nursing Education programs in Oklahoma and Arkansas. Responsible for developing and implementing a comprehensive sales plan that includes new and existing sales strategies for assigned accounts. Maintains post-sales contact with clients in order to facilitate a positive and productive long-term relationship. Communicates with customers with regards to any account problems and discusses customer concerns and suggestions. Focuses efforts on product feedback, enhancement, upgrades, and development. Reports suggestions to and develops solutions with sales, order processing, and customer support team. Achieves consistent sales results that meet company expectations.

Key Responsibilities

• Develop and maintain a sales pipeline of opportunities to achieve sales objectives via prospecting and account management

• Develop sales strategy for prospects and assigned accounts and successfully manage deals through the sales cycle

• Communicate with customers with regards to any account problems and discuss customer concerns and suggestions

• Negotiate service/product terms with customers in line with guidelines

• Report suggestions to and develop solutions with sales, order processing, and customer support team

• May handle add-on sales for clients

• Be committed to using Salesforce consistently as your customer management system

• Solution Selling Techniques are vital to the success of this position

• Provide feedback internally on market trends, needs, and concerns to Product, Marketing, and Sales Management

• Subscribe to our Mission to Focus On Customer Success, Make It Better, Win As a Team, and Aim High & Deliver

Key Requirements

• Bachelor’s Degree or equivalent relevant experience

• 2+ years working in Account Management or Sales or other equivalent experience

• Solid understanding of business, financials, products/services and the market, preferably with a reputation for providing a level of expert knowledge within your industry

• Excellent communication (both written & oral) and presentation skills

• Ability to manage own territory/account and monitor resources accordingly

• Ability to travel, especially during peak times (January to April, August to November). Other travel to conferences and meetings will also occur and may not fall with the peak times.

EQUAL EMPLOYMENT OPPORTUNITY

Wolters Kluwer U. S. Corporation and all of its subsidiaries, divisions and customer/business units is an Equal Opportunity / Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status.