Iowa Employer Field Service Technician in DAVENPORT, Iowa
CBIZ Network Solutions has a Field Service Technician position available in Davenport, IA. Our technicians work from home and we provide them with a company vehicle, tools and parts. Technicians provide technical support to client offices in the surrounding area. We provide full benefits and a week of training. Field Service Technicians are responsible for troubleshooting, repairing and upgrading all electronic voice, data and AV hardware including: network equipment, desktop terminals, monitors, printers, fax machines, telephony equipment and cabling including terminations. Equipment serviced is subject to change as business needs dictate.Monitor/review ticket queue and assume ownership of all tickets in assigned area when not on a dispatch and following completion of each dispatch.Responsible for compliance with all Asset Management duties.Provide technical support to client in a timely manner with little or no disruption to daily customer operations.Responsible for completing all required inventory activities related to company vehicles and branch transactionsProvide excellent customer service at all times.Able to legally drive company vehicle.Must maintain unrestricted internet access at residence (high speed preferred) and must have the ability to print documentation.Must maintain residence in assigned territory.