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Caesars Entertainment: Harrah's and Horseshoe Casinos Concessions - Mid-America Center in Council Bluffs, Iowa

Apply online at www.caesarsjobs.comLocation:i Council Bluffs, IAJOB SUMMARY:Responsible for processing, preparing and delivering guest orders.i Operates a cash register, ringing the proper amount into the register and giving guest the correct change.KEY JOB FUNCTIONS:Interacts with guests and co-workers in a helpful, positive, upbeat, and professional manner while taking food/beverage orders, accepting payment through cash, credit, check and delivery of order to guests. Responsible for the monitoring and replenishing of all food products in work area by stocking counters and displays in a neat, accurate and timely fashion.i Ensures work area is neat, clean and sanitized before throughout shift by wiping counter areas, beverage stations, sinks, and floors as required to maintain a clean and safe work station.Partners with culinary team to work as a team to ensure coordinated work flow during shift to meet business demands and ensure customer satisfaction.ii Maintains all equipment in proper fashion.Adheres to regulatory, safety, departmental and company policies.Supports safety and accident prevention programs (non slip footwear, proper lifting).i Accountable for meeting or exceeding all State of Iowa and Company sanitation requirements (ServSafe).i Presents oneself as a credit to Company and encourages others to do the same.Performs all other related and compatible duties as assigned.EDUCATION and/or EXPERIENCE:i High school diploma, GED or comparable experience preferred.QUALIFICATIONS:Ability to respond calmly and maintain composure in high volume, stressful situations.i Must be able to perform multiple tasks simultaneously.i Must be a team player.Good oral and written communication skills including tact when dealing with difficult customers, must be fluent and literate in English.Must be able to maintain a neat, well-groomed, professional appearance and uphold the company appearance standards.Adheres to departmental and company policies and maintains compliance with all regulatory, governmental, and safety requirements.Ability to uphold and demonstrate the highest level of integrity in all situations and recognize standards required by a regulated business.Physically mobile with reasonable accommodations including ability to lift up to 50 lbs., and ability to push, pull, reach, bend, twist, stoop and stack.i Must be able to run on level surfaces, as well as, up and down stairs.WORK ENVIRONMENT:Must be able to work in areas containing dust, second hand smoke, varying noise and temperature levels, lighting, vibration, crowds and air quality.Must be able to work in a fast paced environment.Must be flexible with schedule, including nights, weekends, and holidays as required.i

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