The Quality Analyst position is based in Clinton, Iowa in support of 2 Polyethylene plants and an Olefins plant. The role includes managing quality systems, managing customer visits and surveys, responding to customer complaints, performing quality audits, and serving as a supervisor in the Quality Lab.Responsibilities* Lead and coordinate quality system planning, implementation, and auditing in order to maintain compliance with required ISO 9001 quality system standards.* Identify improvement opportunities and provide leadership to implement recommended improvements by working with other site employees, between sites, and with other groups in the organization* Coordinate and manage customer visits/audits* Coordinate and manage responses to customer surveys, complaints, and inquiries* Perform initial investigations into customer complaints.* Work with the corporate quality personnel and other site quality leads to implement corporate quality objectives and changes to the system* Supervise the quality lab technicians that support the manufacturing operation* Work with Lab Chemist to drive safety, productivity, and quality continuous improvements in the lab* Work with other First Line Supervisors at the facility to solve common issues and improve workforce engagementRequirements for the position:* 5+ years of rr