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Hy-Vee Food Stores FDI - Sales Associate - Ankeny - Full Time in Ankeny, Iowa

Florist Distributing, Inc.

Ankeny, Iowa

Job Title: Sales Associate

Department: Sales

General Function

This position will be responsible for customer service which creates sales for Hy-Vee and FDI. The main duties will include customer service, sales and communication with Hy-Vee mainly over the phone.

Scheduling for this position is Monday through Friday 7 a.m. to 4 p.m., alternating Saturdays, and weekends based on the fluctuation of business.

Reporting Relations

Accountable and Reports to: General Manager & Cut Flower Buyer

Positions that Report to you: None

Primary Duties and Responsibilities

  • Customer service and communication.

  • Markets products to customers.

  • Coordinates current and future sales for customers.

  • Enters orders into computer on a timely basis.

  • Organizes sales orders current and future and enters in the system.

  • Assists with order selecting and processing of product.

  • Performs miscellaneous other duties as necessary.

  • Performs duties in a timely manner.

  • Reports to work when scheduled and on time; works evenings and weekends as needed.

Education and Experience

High School or equivalent; an understanding of customer service, knowledge of fresh flowers - design experience and/or sales experience is required.

Knowledge, Skills, Abilities and Worker Characteristics

  • Must be customer service driven and able to communicate clear and effectively.

  • Must have basic working knowledge of computer use, to include Microsoft Word, Microsoft Excel, Microsoft Outlook e-mail and calendars. Able to operate menu driven computer programs with mouse, 10 key keypad, and alpha numeric keyboard.

  • Ability to read and obey MSDS information on products.

  • Able to add, subtract, multiply and divide whole numbers.

  • Must have the ability to carry out detailed written and verbal instructions.

  • Must be able to file, post, sort, and organize materials, paperwork and software used.

Physical Requirements

  • Must be able to perform light to moderate physical work.

  • Must be able to perform the following physical activities: stooping, kneeling, reaching, handling, grasping, talking, climbing, standing, walking, pushing, pulling, lifting, hearing, and repetitive motions.

  • Must be able to perform work duties in a refrigerated environment.

Working Conditions

The duties of this position are performed in a warehouse setting. There is frequent exposure to noise and continual exposure to warehouse temperature changes.

Equipment Used To Perform Job

Personal Computer with Word, Excel, Outlook, and SBT will be provided. Training on computer software will be provided. A digital camera, copier, and fax may also be required.

Contacts

Has daily contact with employees, customers, suppliers/vendors, and the general public.

Confidentiality

Has access to confidential sales and pricing information.

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