Iowa State University Student Services Specialist IV - 2067 in Ames, Iowa

Classification Information

University Title Student Services Specialist IV - 2067

Pay Grade 34

Salary Commensurate with qualifications

Base of Employment P - P&S

Job Category Professional and Scientific

Pay Frequency Monthly

Posting Details

Posting Number 80225P

Working Title Event Coordinator for New Student Programs

Advertised Employing Department Office of Admissions

Appointment Type Professional & Scientific - Continuous

Proposed Start Date 07/16/2018

Proposed End Date or Length of Term

Number of Months Employed Per Year 12

Full or Part Time Full-Time

Summary of Duties and Responsibilities

The Office of Admissions at Iowa State University is seeking applications for an Event Coordinator within New Student Programs (NSP). Join a dynamic team responsible for planning and implementing Orientation and Destination Iowa State, serving 8,500 new students and 16,000 guests, as well as collaborating with 550 student leaders each year. Be a part of creating an exciting adventure that is key to new student success and retention at Iowa State.

This position supports New Student Programs throughout the year, which entails event planning, risk management, program development and contract negotiations for Orientation, Destination Iowa State and student leadership events throughout the academic year. The incumbent will work as a liaison to the campus community and will plan complex, multi-faceted, large-scale events. Duties also include participating in on campus recruitment programs and communicating with prospective students and their families. This position will manage the logistics for all orientation events and Destination Iowa State (August and January) activities in close collaboration with the Assistant Director and New Student Programs Team. Duties include providing leadership for program development, as well as coordinating a variety of space needs, room reservations, signage, inventory, purchasing; identifying and negotiating with speakers and entertainment for new student programs; delivering and picking up materials at various locations on and off campus; transporting and placing directional signage in appropriate locations; and monitoring and updating web pages as well as program assessment and end-of-the-year written reports. This position will advise undergraduate student planning committees and supervise student leaders. This person will have direct responsibility for major events held during Orientation and Destination Iowa State.

The successful candidate will serve with energy and enthusiasm, and have excellent organizational skills, time management and problem solving skills; and outstanding written and oral communication skills, and microcomputer skills, especially in a personal computer (PC) environment with Microsoft Word and Excel, including spreadsheet management. The successful candidate will have experience with current technology and be able to develop and implement new ways to integrate technology in our programs. The candidate will be proficient in PowerPoint and have the ability to handle long periods of interpersonal communication (phone calls, face-to-face contact, public speaking, etc.) with diverse groups of people, lift moderately heavy boxes (up to 50 lbs.), set up displays, and function professionally in heavily populated areas. The successful candidate will be able to work under pressure, lead a team, handle multiple tasks at the same time and make rapid, yet proper, decisions; as well as be able and willing to work outside of regular work hours as necessary throughout the year. This role will require early mornings, late evenings, and/or weekends to accommodate student programming as well as the program events themselves.

About Iowa State University and the Ames Community

Iowa State University is classified as a Carnegie Foundation Doctoral/Research University-Extensive, a member of the Association of American Universities (AAU), and ranked by U.S. News and World Report as one of the top public universities in the nation. More than 36,000 students are enrolled and are served by over 6,200 faculty and staff.

Iowa State University is a global and culturally diverse university committed to providing an inclusive, equitable, and diverse environment for both learning and employment. We know that diversity in experience and perspective is vital to advancing innovation, critical thinking, solving complex problems, and building an inclusive academic community. At Iowa State, we translate these values into action by seeking individuals who have experience working with diverse students, colleagues, and constituents. The university has an expectation that all employees will demonstrate a contribution to diversity and inclusion as embodied in Iowa State University’s Principles of Community.

Ames, Iowa is a progressive community of 60,000, located approximately 30 minutes north of Des Moines, and recently voted one of the best college towns in the nation.

Iowa State University is an equal opportunity employer committed to excellence through diversity and strongly encourages applications from all qualified applicants, including women, underrepresented populations, and veterans. ISU is responsive to the needs of dual career couples, is dedicated to work-life balance through an array of policies, and is an NSF ADVANCE institution.

All employees are expected to exhibit and convey good citizenship within the program, the department, college, university activities, collegial interactions, and maintain the highest standards of integrity and ethical behavior.

Required Education and Experience

Bachelor’s degree and 3 years of related experience; OR a Master’s degree and 1 year of related experience.

Supplemental Required Education and Experience

Related experience must include event coordination.

Preferred Education and Experience

Experience with coordinating complex, multi-faceted, large-scale events including negotiating contracts with vendors/speakers/entertainment.

Experience with customer service.

Experience with database systems, Excel, Word, PowerPoint, including mail merge capabilities and spreadsheet management.

Experience with public speaking and presentations.

Location (if other than Ames)

Additional Information

Vacation time during May through August will be limited as this is peak time for the office.

Department Contact Name Kristin Chapman

Department Contact Phone 515-294-9288

Department Contact Email

Department/Unit Website

Application Instructions

To apply for this position, please click on “Apply for this Job” and complete the Employment Application. Please be prepared to enter or attach the following:1) Resume/Curriculum Vitae 2) Letter of Application/Cover Letter 3) Contact Information for Three Professional ReferencesIf you have questions regarding this application process, please email or call 515-294-4800 or Toll Free: 1-877-477-7485.

Special Instructions Summary

Guaranteed Consideration Date 05/20/2018

Pre-Employment Screening

All offers of employment, oral and written, are contingent upon the university’s verification of credentials and other information required by federal and state law, ISU policies/procedures, and may include the completion of a background check and/or a consumer credit check.

Quick Link

EO Statement

Iowa State University is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, age, religion, sex, sexual orientation, gender identity, genetic information, national origin, marital status, disability, or protected veteran status and will not be discriminated against. Inquiries can be directed to the Office of Equal Opportunity, 3410 Beardshear Hall, 515 Morrill Road, 515 294-7612, email