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WORKIVA INC. Spring 2021 Client Services Intern in Ames, Iowa

The Client Services Intern directly interfaces with customers to listen, gather and confirm customer requirements for contracted services. They will work closely with Client Services team members as well as customers to accomplish the needs for the assigned project. The Client Services Intern will also interact with internal teams from Client Services, Sales, Product Development, and Customer Success. This role plays a vital part in ensuring a successful delivery of the assigned project and at times will be tasked with the ability to act as a project manager when an Onboarding Project Manager is not assigned. This role also requires the ability to assist on projects to meet the needs and demands of the business.less thanbr>WHAT YOU'LL DOless thanbr> * Consult with Client Services team and customers to determine their challenges and requirementsless thanbr> * Assist in implementation of custom solutions for assigned customer projectsless thanbr> * Provide project and relationship management based on the needs of the task assignedless thanbr> * Collect feedback and learnings from delivered services to share experience internally for the consideration of packaged offerings, inclusive of involvement in meetings with Sales, Product Marketing, and Product Developmentless thanbr> * Maintain strong knowledge of Workiva products through a commitment to ongoing trainingless thanbr>WHAT YOU'LL NEEDless thanbr> * Fluent in general computer technology and software skills including document, presentation, database, and spreadsheet functionalityless thanbr> * Familiarity with spreadsheet formulas preferredless thanbr> * Ability to thrive in a dynamic, fast-paced environment to meet deadlinesless thanbr> * Detail-oriented and organizedless thanbr> * Strong presentation and phone skillsless thanbr> * Ability to recommend solutions, take direction, and collaborate within a team environmentless thanbr> * Pursuing a degree in accounting/finance/business or related fieldless thanbr> WHERE YOU LL WORKless thanbr> Our values drive how we work and who we hire. You will see these values ingrained in how we support our customers, work with team members, build our products and in the work environment we ve created.less thanbr> CUSTOMER SUCCESS: Always delight our customers.less thanbr> TRUST: Rely on each other.less thanbr> INTEGRITY: Do the right thing, every time.less thanbr> COLLABORATION: Share resources and work together.less thanbr> INNOVATION: Keep creating solutions and finding better ways.less thanbr> INCLUSION: Support a diverse community where we all belong.less thanbr> ACCOUNTABILITY: Be responsible for your success and failure.less thanbr> We believe our people are our greatest asset, and our unique culture gives employees the opportunity to make an impact everyday. We give our employees the freedom and resources they need backed by our culture of collaboration and diverse thought to continue innovating and breaking new ground. We hire talented people with a wide range of skills and experiences who are eager to tackle some of today s most challenging problems.less thanbr> AT WORKIVA, YOU LL ENJOY:less thanbr> INTERN ENVIRONMENT: Workiva was ranked a top 100 internship program by WayUp and ranked #58 in Best Places to Work for a reason! Our interns have the opportunity to participate in mentoring, professional development, networking, and flexible hours during their internship. We continually strive to provide numerous resources to build not just excellent interns, but excellent business professionals.less thanbr> REAL WORK EXPERIENCE: Workiva interns are treated as full-time employees and are allowed the freedom to contribute to real work that truly impacts Workiva and it s operations. From writing code in our production environment to directly supporting our customers' on our newest platform, our interns play a vital role in our company!less thanbr> FANTASTIC PERKS: Being an intern at Workiva has benefits beyond just a paycheck. You can t