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Job Information

City of Ames CyRide Office Worker in Ames, Iowa

SALARY

$12.00 Hourly

LOCATION

50010, IA

JOB TYPE

Part-Time

JOB NUMBER

23-9405-01

DEPARTMENT

CyRide

OPENING DATE

02/23/2024

CLOSING DATE

Continuous

FLSA

Non-Exempt

BARGAINING UNIT

MERIT

RESIDENCY REQUIREMENT?

No

Centrally located in the heart of Iowa, Ames is a vibrant, progressive community with more than 66,000 residents providing an excellent quality of life. Home to Iowa State University, Ames offers year-round recreation opportunities, diverse cultural offerings, a stable economy, safe neighborhoods, and a high-achieving school district.

General Information
Examples of Essential Job Functions
Qualifications
Supplemental Information

The City of Ames is conducting a recruitment to fill a CyRide Part Time Office Worker position. Under general supervision, the Part Time Office Worker performs a wide variety of office clerical tasks, including typing, filing and answering the telephone and provide first level customer service to the general public and internal staff.

We are looking to fill either 1 position with a candidate who will work 7am to 12:30pm, Monday through Friday (27.5 hours per week), as a temporary employee who would have a break in employment during the summer months;or,2 positions with candidates who can work either 7am - 10am and/or 10am - 12:30pm, Monday through Friday (less than 20 hours per week), on an ongoing basis. This position is not a benefited position.

Applications submitted for this position by the application deadline may be considered for other openings in this classification for up to 6 months.

First application review will be on March 8th for potential interviews. If needed, the second review will be on March 22nd. This posting may be filled prior to March 22nd.

Perform a wide variety of office clerical tasks, including typing, filing and answering the telephone. Meet the public, provide scheduling information and respond to inquiries or requests; greet and screen visitors and give directions as required. Sell bus passes and tickets; receive money and issue receipts. Assist with lost and found. Enter data into computer programs and perform related work as required.

Each employee is expected to continually strive to bring shared values to life through our Excellence Through People organizational culture. ETP values include: committing to continuous improvement; inspiring creativity and innovation; being customer driven; making data-driven decisions; committing to diversity, equity and inclusion; championing employee involvement; striving for excellence; having fiscal stewardship; acting with honesty and integrity; exhibiting leadership; choosing a positive attitude; respecting one another; promoting safety and wellness; and cultivating teamwork. For leaders, this includes creating a work culture that brings these values to life. For all employees, this includes maintaining a Total City Perspective. The purpose of ETP is to deliver exceptional services to the public at the best price, and for employees to experience an enjoyable and stimulating work environment.

Required Education and Experience: High school diploma, HiSet or GED.

Preferred Experience: * Office clerical tasks and responsibilities, including general knowledge of a typical operation and customer service. * Experience working with Microsoft Word, phone systems, handling cash or payments, and knowledge of bus schedules. * Experience working with the City of Ames and/or CyRide or another transit organization.

Knowledge, Skills, and Abilities: Knowledge of modern office practices and procedures including the utilization of automated technology to enhance office efficiency and effectiveness; considerable knowledge of departmental policies and administrative requirements as they affect clerical operations and responsibilities.

Skill in written and oral communication. Skill with word processing a d other office software; skill in operating a computer terminal, phone system and other standard office equipment.

Ability to exercise sound, independent judgment in applying policies and procedures to routine situations; ability to establish and maintain effective working relationships with co-workers at all levels, customers and the general public. Ability to take initiative to resolve challenging issues and leverage resources as needed.

Physical and Environmental Characteristics: Examples of Equipment Used on the Job:Computer terminal and hardware; a variety of word processing, spreadsheet, database, presentation, and specialized software; general office equipment such as copier, files and file cabinets, photocopy machine, and calculator; communications equipment such as telephone and fax machine.

Required Physical Activities:Talking, hearing, walking, reaching, grasping, pushing, pulling, repetitive motions, stooping, kneeling, crouching, standing, sitting, and finger dexterity.

Physical Characteristics of Work:Work requires sitting and/or using various computer equipment approximately 90% of the time, and standing and/or walking 10% of the time. Frequently requires the exertion of up to 10 pounds of force, and infrequently requires the exertion of 10 - 50 pounds of force to lift or otherwise move objects.

Vision Requirements:The minimum standard for those whose work deals with preparing and analyzing data and written information, using a computer terminal, and/or extensive reading.

Environmental Conditions:For most positions in this classification, the worker is not substantially exposed to adverse environmental conditions. In some positions, the worker may be subject to noise, vibration, mechanical hazards, electrical hazards, chemical hazards, or atmospheric conditions that affect the respiratory system or the skin.

Selection Process: The selection process consists of an evaluation of education and experience (including responses to supplemental questions), an interview, and completion of references and a criminal background check, which includes a sex offender registry check. All candidates will be notified by email of their application status.

Preference may be given to candidates possessing qualifications above the minimum.

E-Verify Process: The City of Ames participates in E-Verify and will provide the Social Security Administration (SSA) and, if necessary, the Department of Homeland Security (DHS), with information from each applicant's Form I-9 to confirm work authorization. All candidates who are offered a position with the City of Ames must complete Section 1 of Form I-9 along with the required proof of their right to work in the United States and proof of their identity on their first day of employment. Please be prepared to provide required documents on your first day of employment. For additional information regarding acceptable documents for this purpose, please contact Human Resources at 515-239-5199 or go to the US Citizenship and Immigration Services web page at: http://www.uscis.gov.

NOTE: Persons with disabilities must submit requests for ADA testing accommodations to the Human Resources Department prior to the application deadline.

The City of Ames is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, age, religion, sex, sexual orientation, gender identity, genetic information, ancestry, national origin, marital status, dis

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