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Iowa State University Associate Director of Residential Dining in Ames, Iowa

Position Information:

Position Title:Associate Director of Residential Dining

Job Group:Professional & Scientific

Required Minimum Qualifications:Bachelor’s degree and 7 years of related experience

Preferred Qualifications:Bachelor’s degree in food service administration, business administration, nutrition, dietetics or related area.Previous experience in university/college environment, or large scale restaurant or multi-unit restaurant/food business experience. Proven ability to successfully lead teams with diverse backgrounds and experiences.Demonstrated commitment to diversity and inclusion as shown in professional work, professional development, and/or professional service.Excellent oral and written communication with detailed planning and organizational skills.

Job Description:

About ISU Dining

ISU Dining is a self-operated, fully self-funded department at Iowa State University providing high-quality food and services to the university community. Reporting through the Division of Student Affairs, ISU Dining is committed to understanding student expectations and our impact on the student experience. We are dedicated to meeting these expectations by producing a diverse range of culinary offerings, making ongoing reinvestments in our facilities, utilizing the latest technologies, and creating connections across the ISU community.

ISU Dining operates 4 residential dining facilities, 18 retail venues, campus-wide vending, 2 food trucks, catering services, a culinary support center, a bakery, and a food stores warehouse and distribution center. In addition, to support these operations we maintain several administrative units including support services, engagement, business services and financial operations, dining information systems, and a culinary team.

We established Guiding Principles and Core Commitments that anchor our decision-making, namely responsible financial management, quality experience, equity and inclusion, team development and recognition, and being environmentally conscious. ISU Dining is committed to training our staff and executing objectives focused on customer service, food production, and sustainability.

Mission and Vision

ISU Dining provides a variety of quality and sustainable culinary experiences that enhance the educational and cultural aspects of Iowa State University. We strive to be one of the premier university dining operations in the country and a pillar of service for the Cyclone community.

ISU Dining Team

ISU Dining employs 243 full-time P&S and merit employees including chefs, cooks, cashiers, storekeepers, kitchen helpers, dieticians, management, marketing, and administrative staff. In addition, ISU Dining typically employs between 1,600-1,800 student employees each semester, making it Iowa State University’s largest student employer.

ISU Dining is seeking an Associate Director of Residential Dining with the following attributes/experience:

  • Effectively execute dining strategy and departmental objectives in a collective and supportive way.

  • Seeks opportunities for future initiatives, revenue growth, and opportunities to increase customer satisfaction. Reviews these opportunities applying responsible financial management principles and practices and making sure they meet the desired direction and goals of the department.

  • Provides leadership, clear expectations, and performance accountability for all residential dining staff. Identifies ways to develop professional competencies of staff and methodically improve staff knowledge and abilities to increase employee performance.

  • Demonstrated sensitivity to working with diverse teams including a diverse student body and student-focused approach.

  • Ability to focus on core responsibilities while respecting and collaborating with colleagues in their responsible areas.

  • Upholds and supports new, innovative methods towards sustainable solutions.

  • Stays current with and understands food industry trends and diverse menu options.

  • Compliance with food safety regulations, policies, procedures, and guidelines.

Appointment Type:Regular

Number of Months Employed Per Year:12 Month Work Period

Time Type:Full time

Pay Grade:PS810

Application Instructions:

To apply for this position, please click on “Apply” and complete the Employment Application. Please be prepared to enter or attach the following:1) Resume/Curriculum Vitae2) Letter of Application/Cover LetterIf you have questions regarding this application process, please email employment@iastate.edu or call 515-294-4800 or Toll Free: 1-877-477-7485.

Original Posting Date: June 9, 2021

Posting Close Date:June 27, 2021

Job Requisition Number:R5237

Iowa State University (http://www.iastate.edu/) is classified as a Carnegie Foundation Doctoral/Research University-Extensive, a member of the Association of American Universities ( AAU ), and ranked by U.S. News and World Report as one of the top public universities in the nation. More than 30,000 students are enrolled and are served by over 6,200 faculty and staff.

Iowa State University is a global and culturally diverse university committed to providing an inclusive, equitable, and diverse environment for both learning and employment. We know that diversity in experience and perspective is vital to advancing innovation, critical thinking, solving complex problems, and building an inclusive academic community. At Iowa State, we translate these values into action by seeking individuals who have experience working with diverse students, colleagues, and constituents. The university has an expectation that all employees will demonstrate a contribution to diversity and inclusion as embodied in Iowa State University’s Principles of Community (http://www.diversity.iastate.edu/principles-of-community) .

All offers of employment, oral and written, are contingent upon the university’s verification of credentials and other information required by federal and state law, ISU policies/procedures, and may include the completion of a background check and/or a consumer credit check.

Iowa State University is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, age, religion, sex, sexual orientation, gender identity, genetic information, national origin, marital status, disability, or protected veteran status and will not be discriminated against. Inquiries can be directed to the Office of Equal Opportunity, 3410 Beardshear Hall, 515 Morrill Road, 515 294-7612, email eooffice@iastate.edu .

If you have questions about the application process please email employment@iastate.edu or call 515-294-4800 or Toll-Free at 1-877-477-7485 . Iowa State University provides reasonable accommodations to applicants and employees with disabilities. Applicants with questions about access or requiring a reasonable accommodation for any part of the application or hiring process should email employment@iastate.edu or call (515) 294-4800 or Toll-Free: (877) 477-7485 . TTY users are welcome to use the Iowa Relay Service number by dialing 7-1-1 or (800) 735-2942 .

General ISU compensation information can be found here:https://www.hr.iastate.edu/careers/compensation

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