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Facebook Program Manager, Infrastructure Data Centers - Portfolio Management in Altoona, Iowa


Facebook's mission is to give people the power to build community and bring the world closer together. Through our family of apps and services, we're building a different kind of company that connects billions of people around the world, gives them ways to share what matters most to them, and helps bring people closer together. Whether we're creating new products or helping a small business expand its reach, people at Facebook are builders at heart. Our global teams are constantly iterating, solving problems, and working together to empower people around the world to build community and connect in meaningful ways. Together, we can help people build stronger communities - we're just getting started.


The Infrastructure Services Operational Support (ISOS) program management team collaborates with infrastructure teams to deliver transformational solutions. The ISOS team consists of Program Managers who design, implement, and continuously evolve the existing Operational Practices of Facebook’s data centers and networks. We're looking for an experienced Program Manager to run a portfolio of programs and initiatives within our data center site support teams. The ideal candidate will be able to manage the breadth of the portfolio as well as go deep for supporting program work-streams. This is a full-time position.

Required Skills:

  1. Build deep understanding of the organization and all related projects and initiatives

  2. Partner closely with leadership to define the long-term strategy and vision

  3. Define key work-streams and break down the work into manageable projects

  4. Define and document the roadmap and provide regular status on all aspects of the portfolio including risks and mitigation plans

  5. Managing risks and issues and taking corrective measurements

  6. Establish and foster strong working relationships with various stakeholders and teams

  7. Drive one or more portfolio work-streams as the program manager: Daily program management throughout the life cycle, Planning the overall program and monitoring the progress and Defining the program governance (communication, controls, measurements, adoption)

  8. Ability to travel domestically and internationally 15-20%

Minimum Qualifications:

  1. 7+ years of experience in managing large cross-functional programs. Thorough knowledge and related work experience of the project management process, methodology and lifecycle.

  2. Detail-oriented with proven experience adapting to a dynamic environment and oversee multiple projects.

  3. Experience managing portfolios of interdependent or interrelated projects.

  4. Proven communication skills with the experience to clearly communicate complex messages to a variety of audiences.

  5. Experience in managing risks and driving teams to develop appropriate mitigation strategies.

  6. Proven conflict resolution, negotiation and facilitation skills to gain consensus and ensure delivery of initiatives.

  7. Experience influencing stakeholders and partner teams without formal authority.

  8. Analytical and problem-solving skills and critical thinking experience working independently.

Preferred Qualifications:

  1. Degree in Computer Science or a related engineering discipline.

  2. Knowledge of compute, storage or networking technologies.

  3. Data center operations or infrastructure experience.

Industry: Internet

Equal Opportunity: Facebook is proud to be an Equal Opportunity and Affirmative Action employer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender, gender identity, gender expression, transgender status, sexual stereotypes, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law. Facebook is committed to providing reasonable accommodations for candidates with disabilities in our recruiting process. If you need any assistance or accommodations due to a disability, please let us know at