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ZIEGLER INC Inside Rental Representative in ALTOONA, Iowa

Ziegler CAT has an opening for an Inside Rental Representative. This position coordinates the inside rental of new and used equipment to achieve revenue goals. This position will also be responsible for contract administration, general filing/data entry duties and outbound cold calls driven by the CRM.Responsibilities:Develop high output rentals of machinery and create rental agreements.Handle closing of rental contracts, distribution via mail or email, and invoicing and collection of payment on cash customer accountsCoordinates equipment deliveries and returnsSorting mail, general filing dutiesAssists rental preparations with serviceDeliver highest quality customer service to all customersProvides accurate and timely customer invoicesDevelops a knowledge base of rental fleet equipment and rental applicationsCollaborate with other rental coordinators, outside and inside rental and sales staff, branch managers, dispatchers and shops to ensure the completeness of all paperwork and contractual agreementsMaintain a safe work environment both inside and outside of storeCompletes required administrative reporting requirementsAnswer in-coming customer phone calls quickly and efficientlyUpdates equipment status and yard statusAssist with walk-in customers, outside sales force and work with dispatch team to ensure rental orders are completed on timeWorks in a cooperative manner with team and superiorsPerform related duties as assigned by supervisor or Branch ManagerAssists with after-hours, on-call responsibilitiesAnswers incoming calls from Sales Reps, vendors, or customersFollows up with Sales Reps via phone and other interactionsDevelops expertise with Ziegler's rental software toolsQualifications:High School Diploma or GED required2-3 years of related sales experience requiredStrong product knowledge of lifts, welders, generators, light towers and heavy machinery requiredMechanical troubleshooting experience preferredExcellent interpersonal and customer service skillsThrives in a fast-paced environmentExperience with Microsoft Word and ExcelAbility to work overtime and weekend hours as neededExcellent communication skills, including verbal, written, non-verbal, listeningExcellent analytical skills such as problem solving and the ability to interpret policies, procedures and guidelinesPersonal Attributes: Attention to Detail, Commitment/Dependability, Customer Focus, Efficiency, Planning and OrganizationMinimum Physical Qualifications:Working conditions may be indoor and/or outdoor. Noise level may be moderate at times.Position will include standing, sitting, walking, use of hands, talking, and hearing.This job description is intended to describe the general nature and level of work being performed; it is not intended to be construed as an exhaustive list of all responsibilities, duties and skills required for the position. Ziegler Inc. will reasonably accommodate the known disabilities of qualified disabled individuals.Ziegler Inc. is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color or creed, religion, ancestry, national origin, sex, sexual orientation, gender identity, pregnancy, affectional preference, disability, age, marital status, familial status, protected veteran status, status with regard to public assistance, membership or activity in a local commission dealing with discrimination, or any other protected class status.For more information about your equal employment opportunity rights and protections, click here and here.For information about your Family and Medical Leave Act rights, click here, and for information about the Employee Polygraph Protection Act, click here.For information about Pay Transparency NondiscriminationZiegler Inc. is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, age, status as a protected veteran, status as