MERCY HEALTH SERVICES - IOWA CORP Patient Access Representative in MASON CITY, Iowa

Department: MC101_70111 Patient AccessExpected Weekly Hours: 40Shift: Day ShiftPosition Purpose:Job Description Details:PAY RANGE: $12.90 - $18.07Monday-Friday 1030-1900. Will work in ER and Main Admitting.JOB SUMMARY: The Patient Access Representative greets patients/family members and obtains and/or verifies demographic, clinical, financial and insurance information in the process of registering patients for service delivery, including the entry of patient/guarantor information in the patient accounting system, collection of patient signatures on all appropriate forms and the imaging/copying of registration documents. Obtains and processes signed physician orders, conducts online insurance eligibility/benefit verification on designated cases, notifies patient/guarantor of charge estimates and collects patient liabilities, and refers appropriate cases to financial counseling for follow-up and consultation. May provide escort and directional support to patients, family members and visitors. Incumbent will be expected to enhance the patient experience throughout all patient interactions, the majority of which will be face-to-face.POSITION QUALIFICATIONSEducation [formal]:* High school diploma required.* Six months to one year post high school education preferredExperience:* Past work exp