First Supply Sales Design Consultant in Dubuque, Iowa
Gerhards® is the largest and most versatile kitchen and bath store in the upper Midwest. We strive to be the leading kitchen and bath store servicing the needs of both trade professionals and consumers by providing inspirational design, quality products, relevant resources and exceptional service.
Our mission is to delight our customers with a project and product experience that exceeds their expectations by providing professional service, inspirational design solutions, and the latest, most innovative quality products. We are committed to ensuring that our teams are the most knowledgeable and educated resource in the industry.
Gerhards is a division of First Supply®, a leading main channel wholesale distributor providing products for the plumbing, HVAC-R, builder, waterworks, pump/well & septic, industrial and municipal markets. Headquartered in Madison, Wisconsin, First Supply operates 28 facilities serving Wisconsin, Minnesota, Iowa, Illinois and Michigan's Upper Peninsula. The company has over $40 million in inventory and over $200 million in annual sales.
The Sales Design Consultant will utilize sales and design skills to deliver an experience worthy of the Gerhards brand. This position will have both contractor and retail showroom sales responsibilities.
Drive sales to meet and exceed sales targets set by Store Manager
Conduct daily follow-up on outstanding quotes
Develop repeat sales, new relationships and future business
Ensure that each customer receives outstanding service by providing a customer friendly and a professional environment which includes greeting and acknowledging every customer, and maintaining professional standards at all times during the customer’s experience
Follow-up on all sales to ensure customer satisfaction and service
Help to maintain a well-organized, aesthetically pleasing environment
Administer sales process to ensure timely and accurate completion of all sales:
Process quotes and sales paperwork
Contact vendors and shippers to track orders for customers and ensure quality service
Continue to develop sales skills and product knowledge through internal resources, vendor programs in person or online
Assist with normal store maintenance tasks (inventory, display maintenance, literature library, etc.)
Other duties/responsibilities as assigned by the Store Manager
Candidate will possess sales/service experience preferred
Undergraduate/trade school/design education preferred or in progress OR the ability to demonstrate hands-on learning through experience
Proficiency in 20-20, Pro Kitchen or Chief Architect is a plus
Must be able to work a flexible schedule, including retail hours, and occasional evening hours for events
Highly personable, skilled at interacting with clients and prospects at a variety of knowledge and comfort levels
Ability to handle fast-paced and changing environment
Computer knowledge and skills with the ability to learn First Supply LLC’s business system
Ability to effectively communicate
Satisfactory score on the Wonderlic Personnel Test and/or Caliper Assessment
First Supply LLC is an Equal Opportunity/Affirmative Action Employer of Minorities, Females, Protected Veterans, and Individual with Disabilities. In order to be selected for the position, candidates must submit to a drug test with negative results on employment offer, the ability to be bonded as defined by First Supply LLC's fidelity bond insurance carrier, and have a valid driver’s license and a driving record which meets underwriting standards.
External Company URL: www.1supply.com