Premium Retail Services Area Account Manager in Cedar Rapids, Iowa


Area Account Manager




  • Coordinate and lead formal and informal training events on product features and benefits within store and market.
  • Work directly with store management and store team members in a sales-driven retail environment to identify and execute on opportunities to increase sales associates’ understanding and advocacy of products.
  • Maintain highly visible and consistent presence in designated carrier and retail stores within assigned territory.
  • Establish oneself as the key point of contact for the Store Managers and team throughout the assigned market.
  • Collaborate with product ambassadors in the region to drive strategic initiatives in store environments on behalf of the brand represented.
  • Equip and empower the store teams by providing Train the Trainer sessions to the partner training teams.
  • Foster strong relationships with store sales associates, retail sales management, and client management.
  • Work with Regional Manager to determine prioritization of store visits during optimal store-traffic periods to maximize impact and meet training objectives.
  • Ensure product display in-store is consistent with planogram guidelines and that devices are functioning properly.
  • Routinely train, validate and assess retail sales associates’ knowledge and advocacy of products and brand.
  • Regularly participate and/or present training content in retail sales location store meetings.
  • Provide routine market intelligence and feedback on current retail market conditions and/or opportunities that may impact sales and market share.
  • Collect and report information on competitive product and service offerings to management.
  • Assist in the analysis of sales and market/territory data used to provide consultation and/or correction for under-performing stores.
  • Manage and track performance against assigned directives and KPIs.​


  • Undergraduate degree preferred with an emphasis in Business or Marketing desired.
  • Minimum three years in sales required.
  • Retail, merchandising, sales, marketing and or service organization experience required.
  • Previous account management experience desirable.
  • Experience in adult education, training/development or academic teaching ideal.
  • Excellent written and verbal communication, engagement and interpersonal skills combined with the unique ability to influence and impact target audiences required.
  • Outstanding presentation skills with one-year experience in training delivery preferred.
  • Ability to communicate effectively at all levels of an organization.
  • Microsoft Office Suite (Outlook, Word, Excel, PowerPoint) proficiency required.
  • Google Drive experience preferred.
  • Understanding of learning management systems and online training course completion.
  • Access to reliable transportation for travel within assigned territory.
  • Internal vendor and/or client certifications as assigned.
  • Valid driver’s license in state of residence. Proof of vehicle insurance required upon request, if applicable.
  • Remote home office environment with up to 100% travel to corporate offices, client and/or vendor offices, training or convention venues and retail establishments. Occasional overnight travel required.
  • Potential for occasional before and after-hours work, weekend (Saturday and Sunday) work and holiday (major national) work.


A competitive salary along with a full benefits package including medical, dental, Company paid life, short term disability, Voluntary Life, 401K match and a generous Paid Time Off program.


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Market: IA, Cedar Rapids

Rep City/Location: Cedar Rapids